Job Description

Aptive Resources is seeking a Management Analyst to support health system transformation, implementation and operations, and healthcare business-enabling services for the Office of Suicide Prevention within the Department of Veterans Affairs (VA), Veterans Health Administration (VHA).

This position supports VA’s implementation of the Emergent Suicide Care benefit (ESCb) as part of the legislatively mandated COMPACT Act of 2020 requirements. This project focuses on supporting full benefit implementation through development of standard operating procedures, creation of training and learning materials, development of communication artifacts to raise awareness of ESCb, policy development, and evaluation of program implementation.

This position is well suited for a consultant who thrives in dynamic, fast-paced environments, and demonstrates adaptability, perseverance, and strong interpersonal skills. The candidate should also be comfortable working in a sensitive, mission-driven environment where suicide prevention and related topics are regularly discussed.

In this role, you will support program design, audits, and evaluations across a range of task areas including program analysis, strategy development, meeting coordination, metrics development, and risk management. You will be expected to organize and prioritize work effectively, manage multiple assignments simultaneously, and remain adaptable as client needs evolve.

Primary Responsibilities

• Conduct research and structured reviews of documentation, data, and guidance to measure and evaluate program performance.
• Perform detailed qualitative analyses, breaking down complex information to identify insights, solve problems, and develop clear, actionable, and well-supported recommendations.
• Apply critical, analytical, and creative thinking to assist in defining and refining clients’ project and program requirements, objectives, and strategies.
• Support day-to-day program execution by tracking deliverables, maintaining project artifacts and workplans, and coordinating activities across team members and stakeholders.
• Conduct organizational assessments and support gap analyses comparing current and target states, including documentation of findings and recommendations.
• Prepare and maintain accurate documentation, records, presentations, and analytical deliverables, ensuring information is clearly communicated and appropriately formatted.
• Present findings, analyses, and proposed solutions in client-facing meetings and working sessions, adapting written and verbal communication styles to engage internal and external audiences.
• Ensure clear communication, coordination, and collaboration among multiple stakeholders, establishing and maintaining constructive professional relationships across multidisciplinary and geographically dispersed teams.
• Demonstrate initiative and perseverance by independently managing tasks, following through on assignments, and navigating obstacles to drive progress and results.
• Provide operational and coordination support, including event planning, meeting coordination, and related activities to support effective program execution.
• Continuously update and apply relevant knowledge, quickly getting up to speed on complex healthcare, policy, or operational topics as needed.

Minimum Qualifications

• 4+ years of relevant professional experience in management consulting, healthcare administration, project management, process engineering, business analysis, change management, or related fields.
• Bachelor’s degree in healthcare administration, business, communications, management, statistics, analytics, finance, or related field.
• Ability to obtain and maintain a Public Trust clearance.
• Legal authorization to work in the United States.

Desired Qualifications

• Strong organizational, prioritization, analytical, and critical thinking skills, with high attention to detail.
• Ability to work independently as a self-starter, while also being an active and collaborative team participant.
• Demonstrated capability to adapt to change, manage ambiguity, and perform effectively in a fast-paced, rapidly evolving environment.
• Proven ability to communicate complex ideas clearly and logically, both in writing and verbally, to a wide range of audiences.
• Strong commitment to professionalism, continuous learning, and relationship-building, with a strong sense of ownership and accountability to delivering high-quality work.
• Proficiency in Microsoft Suite (MS Word, Excel, Outlook, Teams, SharePoint), and document management best practices.
• Demonstrated ability to identify opportunities for improving and implement improvements to processes and workflows.
• Demonstrated ability to handle sensitive information with discretion and maintain confidentiality.
• Experience or familiarity with policy implementation in complex organizations, including translating guidance into operational processes and supporting adoption across stakeholders.
• Experience or familiarity with behavioral health, mental health care systems, or suicide prevention and intervention efforts, including comfort working in sensitive and mission-driven environments.

• Prior experience supporting the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), and/or a similar Federal organization.

About Aptive

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. ​

We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. ​

Founded: 2012Employees: 300+ nationwide

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.