Your Role

• Design, implement, administer, and optimize ManageEngine monitoring solutions across enterprise environments.
• Deploy, configure, maintain, and enhance ManageEngine OpManager, Applications Manager, and Network Configuration Manager (NCM) platforms to ensure proactive monitoring and high availability of IT infrastructure.
• Configure monitoring policies, thresholds, alerts, escalation workflows, and notification mechanisms for network, server, application, database, and infrastructure monitoring.
• Manage event monitoring, alert correlation, incident response, and root cause analysis to minimize service disruptions and improve overall system health.
• Administer network configuration management activities including configuration backups, compliance auditing, change tracking, version control, and governance using NCM.
• Integrate ManageEngine tools with ITSM and ticketing platforms, develop automation workflows, and implement script-based solutions using PowerShell or Python to streamline operational processes.

Your Profile

• 4 to 6 years of experience administering and supporting enterprise monitoring platforms, with strong expertise in ManageEngine solutions.
• Hands-on experience with ManageEngine OpManager, Applications Manager, and Network Configuration Manager (NCM).
• Proven experience in monitoring network devices, servers, applications, databases, and enterprise infrastructure environments.
• Strong knowledge of monitoring configuration, threshold management, alerting frameworks, event correlation, and incident management processes.
• Experience in performance monitoring, trend analysis, capacity planning, and infrastructure health assessment.
• Proficiency in PowerShell and Python scripting for automation and operational efficiency improvements.

What You Will Love Working at Capgemini

• Work on enterprise-scale monitoring and observability environments supporting critical business applications and infrastructure.
• Expand your expertise in ManageEngine technologies, automation frameworks, API integrations, and infrastructure monitoring solutions.
• Gain exposure to advanced monitoring, configuration management, performance optimization, and operational excellence initiatives.
• Clear career progression opportunities across platform administration, monitoring engineering, automation, and infrastructure architecture domains.
• Collaborate with global teams and contribute to high-impact projects that improve service reliability, visibility, and operational efficiency.
• Thrive in a diverse, inclusive, and collaborative workplace that encourages innovation, continuous learning, and professional growth.