Job Description

Industry/Sector

Not Applicable

Specialism

Assurance

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Managed Services - SEC Perpetual Finance - Senior Associate, you will engage in delivering outsourced solutions that streamline operations, reduce costs, and enhance efficiency for our clients. Within our Assurance practice, you will execute key processes such as client interaction, data review, and quality control implementation. As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate complex situations, grow your personal brand, and deepen your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality outcomes.

In this role at PwC Acceleration Center India, you will be part of a dynamic team that leverages project management, technology, and process optimization to deliver exceptional services. You will have the opportunity to respond effectively to diverse perspectives, use a broad range of tools to generate new ideas, and solve problems. Your role will involve interpreting data to inform insights and recommendations, while upholding professional and technical standards. This position offers a chance to develop a deeper understanding of the business context and how it is evolving, providing a platform for personal and professional growth.

Responsibilities

• Executing outsourced processes including client and customer interaction, data review, and processing
• Implementing and monitoring quality controls to maintain service standards
• Resolving escalations and queries efficiently to support client satisfaction
• Utilizing analytical thinking to optimize business processes and improve efficiency
• Conducting compliance reviews and audits to uphold regulatory standards
• Reviewing and verifying financial documents to support accurate reporting
• Managing service levels and confirming delivery excellence in managed services
• Developing process documentation to streamline operations and enhance clarity
• Engaging in quality assurance investigations to identify and address process gaps
• Collaborating with teams to foster a culture of continuous improvement and innovation

What You Must Have

• At least a Bachelor's degree
• At least 2 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Excelling in Business Process Outsourcing and Claims Performance Management
• Demonstrating proficiency in Compliance Auditing and Contract Review
• Utilizing Analytical Thinking to enhance Quality Assurance Processes
• Managing Service Level Agreements and Delivery Excellence
• Reviewing and Verifying Financial Documents with precision
• Embracing Change and demonstrating Learning Agility
• Developing Quality Control Procedures and Quality Standards Implementation

Travel Requirements

Not Specified

Job Posting End Date