Job Description

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

& Summary

The Opportunity

As part of the Managed Services, Clinical Applications team, you will lead managed services operations for Clinical Application modules, driving system stability and alignment with operational goals. As a Senior Associate, you will analyze complex problems, mentor junior staff, and drive continuous improvement of support processes while building meaningful client connections. This role offers a unique opportunity to deepen your technical knowledge and enhance your personal brand in a dynamic healthcare environment.

Responsibilities

- Oversee managed services operations for Clinical Application modules

- Maintain system stability in line with operational objectives

- Analyze intricate issues and provide practical solutions

- Mentor junior team members to enhance their skills

- Drive ongoing improvements in support processes

- Cultivate meaningful relationships with clients to understand their needs

- Enhance technical knowledge within a dynamic healthcare setting

- Advance personal brand through professional development initiatives

What You Must Have

- Bachelor's Degree

- At least 4 years of experience in Clinical Applications management

What Sets You Apart

- Bachelor's Degree in Health Administration, Business Administration/Management preferred

- Proven experience in mentoring and team leadership

- Demonstrating advanced problem-solving and technical skills

- Excelling in communication with diverse stakeholders

- Leading cross-team collaboration across time zones

- Analyzing incident trends for continuous improvement

- Understanding healthcare workflows and regulatory requirements

- Developing training materials for end-user support

- Creating and maintaining operational documentation

Travel Requirements

Up to 40%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.