Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales and service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Our Managed IT Services (MITS) division is expanding rapidly, and we need talented field technicians to support our customers across the Phoenix metropolitan area.
We are seeking a Managed IT Services Field Technician to join our growing field services team in Phoenix, AZ. This is a field-based position that combines technical problem-solving with direct customer engagement. You will be the face of Pacific Office Automation for our customers, providing onsite IT support across our service territory.
If you are a problem solver who is detail-oriented, capable of multi-tasking, and passionate about customer service, we want to talk to you! We welcome candidates at all experience levels—whether you're starting your IT career or bringing 3+ years of field technician expertise, we have the right role for you.
As a Managed IT Services Field Technician, you will work on diverse customer environments and technology stacks. Typical responsibilities include:
This position requires regular travel throughout the Phoenix metropolitan area to customer sites. You will work independently in the field with remote support from our MITS Service Desk and field leadership. Work is primarily onsite at customer locations, with occasional remote diagnostics or documentation work. Standard hours are Monday–Friday, with occasional after-hours support for emergencies.
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.
#LI-Onsite
Our Mission
Pacific Office Automation is dedicated to the belief that a team of individuals who constantly challenge each other will develop the skills and manpower necessary to solve any problem, whether it’s for the customer, the company, or the community.
Pacific Office Automation started in 1976 in Portland, Oregon, selling copy machines. Over forty years later, we are a recognized leader in office management solutions, offering state-of-the-art technology and award-winning customer service that has helped us grow to 35 offices throughout Oregon, Washington, California, Arizona, New Mexico, Utah, Colorado, Idaho, Nevada, and Texas.
Our Motto: Problem Solved
At Pacific Office Automation, our motto is: “Problem Solved.” That means providing custom office solutions that are fast, efficient and secure. The result: a connected and highly productive office that functions at top efficiency, whether it’s a one-person shop that wants document management advice or a Fortune 500 company concerned with network security.
Although we're now the largest private dealership in the nation, we believe in maintaining an intensely local focus. We do this by building partnerships with our customers, investing in our employees, and giving back to our communities.
