Responsibilities

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  Lead end-to-end project management for Epic Tapestry and managed care initiatives, including scope definition, project planning, timelines, budget tracking, and status reporting.
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  Coordinate cross-functional teams across configuration, claims, benefits, enrollment/eligibility, utilization management, and technical integration workstreams.
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  Manage project milestones, dependencies, risks, and escalations, driving issues to resolution and keeping stakeholders aligned.
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  Facilitate requirement-gathering sessions, workgroups, and steering committees, providing regular project status updates to leadership.
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  Oversee build, testing, validation, and go-live readiness activities, supporting command center operations and post-go-live stabilization.
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  Partner with payer operations and technical teams on claims processing, authorization/referral, and member management workflows.
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  Ensure clear communication of successes, risks, and issues to key stakeholders throughout the project lifecycle.

Qualifications

Education:

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  Bachelor's degree in Information Technology, Healthcare Administration, Business, or related field, required
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  Advanced degree, preferred

Experience:

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  Proven project management experience leading healthcare IT implementations, required
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  Hands-on experience with Epic Tapestry and managed care / payer-side operations (claims, contracts, benefits, enrollment/eligibility, utilization management), required
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  Experience managing full-cycle Epic implementations and go-lives, preferred

Knowledge, Skills, and Abilities:

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  Strong understanding of managed care workflows and payer operations, required
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  Excellent stakeholder engagement, communication, risk mitigation, and organizational skills, required
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  Experience with Agile and traditional project management methodologies, preferred

Licenses/Certifications:

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  PMP (Project Management Professional), preferred
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  Epic Tapestry certification(s), preferred

Working Conditions

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  Work from home with travel as identified by business or client needs. All remote employees are expected to have a consistent, reliable internet connection.
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  While onsite with a client: work indoors in offices, hospitals, and other health care facilities; work near others in the same office space; sit at a desk or stand/walk for periods up to the full duration of a shift; wear appropriate PPE when visiting medical facilities; travel between facilities as needed.