Job Description

The Imaging Lead supports the daily operations of the Imaging department by coordinating workflow, assisting with staff oversight, and ensuring high-quality, efficient imaging services. Working in collaboration with the Imaging Director and department leadership, this role helps manage staffing, supports protocol adherence, monitors quality and regulatory compliance, and serves as a technical and operational resource to imaging staff.

Essential Functions

• Coordinates daily imaging department operations, including workflow organization, staffing assignments, and coverage adjustments to ensure efficient patient care delivery.
• Serves as a technical resource to imaging staff, providing guidance on protocols, equipment use, and troubleshooting issues in real time.
• Monitors PACS functionality, user access, and image records to ensure accuracy and resolve system-related issues; coordinates updates and corrections as needed.
• Supports staff onboarding and training, participates in performance evaluations, and provides feedback to leadership on staff development and conduct.
• Assists with scheduling, approving timecards and PTO requests, and ensuring compliance with departmental time and attendance policies.
• Collaborates with the Imaging Director to monitor productivity, patient satisfaction, and quality metrics, recommending improvements where appropriate.
• Coordinates regulatory compliance efforts, including equipment inspections, state reviews, and physics testing, ensuring documentation is complete and current.
• Addresses staff and patient concerns professionally and escalates complex issues to the Imaging Director as needed.
• Participates in pilot projects or implementation of new imaging procedures and communicates changes effectively to the team.
• Maintains a clean, safe, and organized work environment, ensuring proper handling of equipment and adherence to infection control protocols.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 3-5 years of experience in diagnostic imaging or radiologic technology required
• Leadership or lead-level experience preferred

Knowledge, Skills and Abilities

• Knowledge of imaging procedures, workflows, and regulatory standards across multiple modalities.
• Strong interpersonal, leadership, and conflict-resolution skills.
• Proficiency in PACS, RIS, and electronic health record systems.
• Ability to organize, prioritize, and adapt to changing workload and departmental needs.
• Effective verbal and written communication skills.
• Commitment to patient-centered care, staff support, and continuous improvement.

Licenses and Certifications

• ARRT - American Registry of Radiologic Technologists required
• Licensed Radiologic Technologist as applicable by state required
• BCLS - Basic Life Support required