Job Description

Job Location: The Lodge at Ventana Canyon - Tucson, AZ 85750,

Position Type: Full Time, Education Level: None,

Travel Percentage: None,

Job Shift: Day,

Job Category: Customer Service, Provide high quality of service to the Ventana Canyon Golf & Racquet Club members and guests by ensuring smooth, efficient operation and impeccably neat and clean appearance of the Club Room.

Duties/Responsibilities

• Sets up, maintains, and cleans the snack and beverage station in the private dining area of the Club Room.
• Serves lunch to members from the special menu.
• Performs all facets of shoe care, including but not limited to cleaning, buffing, polishing, edging, and storage of member and guest shoes.
• Performs individual and complete spike replacement services for members and guests.
• Cleans and maintains public and private locker spaces.
• Qualifies guests for daily golf or spa locker assignments and records pertinent information such as name, date, and locker number on designated tracking form.
• Distributes keys.
• Informs guests of hours of operation and key return policy.
• Escorts guests to predetermined locker space.
• Provides necessary linens and/or attire when appropriate.
• Maintains flexibility to take on new and different tasks as directed by the department manager.

Qualifications

Skills/ Abilities

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to apply basic mathematical skills.
• Must possess good verbal and written skills.
• Ability to manage a wide variety of activities at the same time.

Education/Experience

• High School or equivalent education preferred.
• Must be able to pass a background check.
• Must b18 years of age.

Physical Requirements

• Must be able to physically reach, bend, stoop, kneel, and lift up to 10 pounds.
• Sit or stand for long periods.
• Exposure to water, chemicals, and cleaning agents.
• Repetitive movements.

Ventana Canyon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Ventana Canyon makes hiring decisions based solely on qualifications, merit, and business needs at the time.