Job Description

Dominion Diagnostics provides clinical drug monitoring solutions, actionable clinical information and innovative support services to a variety of medical specialties. Dominion Diagnostics is committed to ongoing research, discovery and development of diagnostic solutions that advance patient care and improve treatment outcomes.

Dominion Diagnostics was founded in 1997 by a group of scientists with a special interest in Addiction Medicine. The founders recognized clinical quantitative urine drug testing as one of the most objective diagnostic tools in patient treatment. Over time, they assembled a body of professionals that embraced the opportunity to help healthcare providers deliver a higher standard of medical care. Go to www.dominiondiagnostics.com for more information.

HOURS: Monday 7a-3:30p, Tuesday-Friday 7a-12:30p (30.25 hours) Occasionally Saturdays

JOB TITLE & OVERVIEW: Field Laboratory Representative (FLR)

This role is a critical part of the quantitative drug testing analysis performed by Dominion Diagnostics. You will be responsible for efficiently and safely obtaining urine samples from patients, entering patient information into the electronic requisition form and packaging and shipping all specimens to the laboratory for the purpose of analysis.

• Facilitate the collection, processing, and shipping specimens.
  
• Follow departmental policies to correctly identify the patient before any specimen is obtained.
  
• Properly label and document the specimens.
  
• Prepare specimens for shipment.
  
• Demonstrate customer service, compassion and appropriate communication when interacting with patients, physicians, and clinic staff.
  
• Follow Universal Precautions, OSHA standards, HIPAA, and strictly adhere to compliance guidelines.
  
• Maintain open communication with supervisor including notification of low volume shifts, unusual problems or deviations from established procedures.
  
• Maintain neat, clean, orderly patient/work areas at all times.
  
• Maintain an adequate inventory level of supplies.

Requirements

• Strong customer service skills
  
• Must be reliable
  
• Computer skills – must be able to work in multiple programs and windows, manage email and data entry.
  
• Communicate clearly and concisely with accuracy, credibility and confidence.
  

Dominion Diagnostics is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.