Job Description

Work Flexibility: Field-based

As a Mako Product Specialist, you will report to the Mako Team Leader and be based in Cape Town, supporting procedures across South Africa. You will deliver clinical and technical expertise for both manual and robotic-assisted technologies (MAKO), working closely with surgeons and internal teams to drive adoption, ensure excellent patient outcomes, and support business growth. This is a highly dynamic, field-based role requiring up to 75% travel, supported by comprehensive training provided by Stryker.

What will you do:

• Provide on-site clinical and technical support for joint replacement procedures, primarily robotic-assisted (MAKO and Q-Guidance) with some manual cases, ensuring safe, accurate, and optimal use of products.

• Guide surgeons and theatre teams during procedures and deliver consistent case coverage across accounts

• Prepare and analyze pre-operative CT scans, supporting surgical planning, implant selection, and positioning

• Operate and support robotic (MAKO) technology and instrumentation, including troubleshooting and post-case evaluation

• Deliver training and education to surgeons, theatre staff, and hospital teams through workshops, in-services, and hands-on support

• Partner with Sales and Marketing to communicate clinical value, support product adoption, and identify growth opportunities

• Manage inventory and assets, ensuring availability, accurate tracking, compliance, and quality documentation

• Maintain high standards of professionalism, compliance, reporting, and stakeholder collaboration across all activities

What will you need:

Required:

• Bachelor’s degree in a relevant field (e.g., biomedical, life sciences, physiotherapy, radiology)

• Minimum of 2 years’ experience in clinical support, an operating theatre environment, radiography, surgical navigation, or medical devices. The role level can be tailored based on experience.

• Strong technical aptitude and ability to learn advanced technologies

• Excellent communication and interpersonal skills

• Ability to perform in high-pressure surgical environments

• Willingness to travel extensively (up to 75%)

• Fluency in English and Valid driver’s license

Preferred:

• Exposure to robotic-assisted surgery or digital planning tools

• Experience in joint replacement, trauma, spine, or surgical navigation

• Background as a clinical specialist, physiotherapist, or radiographer

• Commercial mindset with ability to support sales activities

Stryker South Africa is committed to promoting equity, diversity, and an inclusive workplace. We welcome applications from suitably qualified candidates regardless of ethnicity, race, nationality, social origin, gender, disability, age, or sexual identity. Applications will be considered in line with our Employment Equity Plan.

Travel Percentage: Up to 75%