Job Description

Ambrose Construct Group is seeking a motivated and organised Make Safe Admin Officer to join our Wangara team.

Reporting to the Make Safe Admin Team Leader, you will provide administrative support to our Make Safe Supervisors and work closely with internal teams and specialist trades to ensure documentation and reports are accurate and submitted within required timeframes.

Key Responsibilities

• Upload and email documentation and specialist reports to insurer portals.
• Liaise with specialist trades to ensure reports are accurate and returned on time.
• Answer and manage phone calls from internal staff and trades, directing enquiries to the appropriate team member.
• Provide ongoing administrative support to the Make Safe team.
• Ensure client SLAs and KPIs are consistently met.
• Maintain accurate records and comply with company policies and procedures.

About You

• Previous administration experience is essential.
• Construction or insurance industry experience is highly regarded but not essential.
• Excellent verbal and written communication skills.
• Strong computer skills and proficiency with Microsoft Office.
• Excellent attention to detail and time management skills.
• Ability to multitask and work in a fast-paced, KPI-driven environment.
• Professional phone manner and a proactive approach.
• Ability to work effectively as part of a team.

What Ambrose Construct Group offers

• Exciting career growth opportunities within the role and Ambrose Construct Group
• A supportive, safe, and passionate team culture
• A supportive and encouraging workplace culture with a passionate team
• Access to our Employee Assistance Program
• $2000 referral reward for successful candidate referrals
• Comprehensive induction and ongoing professional development
• Modern office facilities and resources
• Staff engagement initiatives, including fortnightly morning tea and monthly BBQs

Ambrose Construct Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment.

Please note: Only shortlisted applicants will be contacted.

If this sounds like the role for you, apply now!