Hato Hone St John

Major Incident Support Team Member

Hato Hone St John  •  Auckland, NZ (Onsite)  •  4 days ago
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Job Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi work across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life-changing differences every day.

He aha te tūranga - About the role:

Are you looking for a way to volunteer with Hato Hone St John, but frontline ambulance work isn't for you?

Here's your opportunity!

We are looking for friendly, practical, non-clinical people to join our Major Incident Support Team in Silverdale!

As a MIST member, you will assist our ambulance crews and communities in a variety of ways depending on the situation. You might be helping to lift a patient, setting up at a music festival or providing support during anything from a local emergency to a national disaster. Whether it’s a planned event or an unexpected crisis, you will be part of the essential support crew working behind the scenes to keep ambulance operations running smoothly and making a real difference in your community.

Responsibilities – As a MIST member your key tasks may include, but are not limited to:

  • Maintaining operational readiness of all MIST vehicles and equipment
  • Safely relocating and operating support, command or specialist vehicles
  • Responding to major incidents and events to undertake roles such as logistics, welfare, communications, safety or team leader

Training – All new MIST members complete an initial foundation course, which includes an induction to HHSJ, operational risk management principles and driving training. This ensures you are well-prepared to operate vehicles and equipment confidently and safely in emergency environments

Qualifications

Ko wai koe - About you:

To thrive in this role, you’ll need to:

  • Hold a current, full, and clean New Zealand Class 1 Driver's Licence
  • Hold a First Aid certificate level 2 is preferred, but if you don’t currently have one, we’ll provide the training
  • Attend at least one training session per month to maintain operational readiness
  • Be ready to deploy within 30 minutes of activation (when availability has been indicated)
  • Work effectively both independently and as part of a team
  • Demonstrate strong communication skills and a keen eye for detail
  • Maintain a good level of physical fitness
  • Be at least 18 years of age
  • Consistently role model the core values of Hato Hone St John:
    Do the right thing, Side by side, Straight up, Make it better, Open minds

Additional Information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Tuesday 23 June 2026

For further information please contact Tanya Jeffery, Recruitment Advisor on tanya.jeffery@stjohn.org.nz or 09 526 0528 ext: 8793 for a confidential discussion.

Please note: all appointments are subject to satisfactory completion of pre-employment checks including, but not limited to, physical assessment and health check. For clinical operations roles where you are required to drive, you will be required to meet Hato Hone St John medical standards - Please click to review medical standards.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

Hato Hone St John

About Hato Hone St John

Our Hato Hone St John people are passionate about serving their communities and caring for fellow New Zealanders. We are a charity and have a volunteer ethos, with paid and volunteer members working side by side towards our mission:

We step forward, when help is needed. For better. For life.

Ka tū ake, hei kaiāwhina. Mō te pai. Mō te orange.

Local and global

Hato Hone St John was founded in New Zealand in 1885 and is a part of the fabric of all communities throughout Aotearoa. St John is well known around the world for helping enrich the health and wellbeing of global communities. Although we operate and are funded entirely independently here in New Zealand, we’re proud to be a part of this important and long established Order.

Enhancing health and wellbeing

Those who work for Hato Hone St John are driven by the desire to help their local communities by providing essential health-related services. Our values - Whakaaro nui (We have open minds), Mahi tika (Do the right thing), Piritaha (We stand side by side), Mahi pono (We are straight up) and Whakapai ake (We make it better) - help us to achieve our vision of 'enhanced health and well-being for all New Zealanders'.

Hato Hone St John is at the frontline of medical response providing Ambulance Services throughout New Zealand. We’re also part of the broader landscape of health and social care, through our provision of first aid training, event medical services, medical alarms, youth programmes and a wide range of community programmes.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Auckland, NZ
Year Founded
1885
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