Job Description

Why join our team?

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

A Certified Great Place to Work®

Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey:

• 96% feel good about how we support the community
• 94% are proud to tell others they work at the USO
• 92% say their work has special meaning—it’s not “just a job”
• 91% felt welcomed from day one
• Over 88% agree all employees are treated fairly, regardless of race or gender

The Major Gifts Officer is responsible for building and executing a comprehensive major gifts fundraising strategy within an assigned multi-state geographic region, with a focus on identifying, qualifying, cultivating, soliciting, and stewarding high-capacity donors and family foundations. We're looking for a dynamic major gifts professional who combines an entrepreneurial spirit with the heart of a relationship-builder -- someone who is passionate about opening new doors, leveraging personal and professional networks, and building a pipeline of transformational donors beyond the opportunities already in hand.

Principal Duties and Responsibilities (*Essential Duties)

• Secure five-, six-, and seven-figure gifts from individuals and family foundations within a multi-state territory to support the USO’s mission nationally and globally.
• Manage a portfolio of 75 donors while leveraging wealth analytics to identify and qualify new prospects and serve as a proactive relationship-builder who cultivates new connections and expands the organization's reach among high-net-worth philanthropists.
• Maintain an active schedule of moves management to prospect, qualify, cultivate, solicit, and steward donors through a variety of means including in-person or virtual meetings, emails, cold calls, written communications, mission immersion experiences and other existing USO events.
• Interface with members of the Prospect Development team to request prospect research or customized prospect lists based on already-existing wealth analytics, geography, recency of giving or other selected criteria.
• Collaborate with other members of the nationwide Major Gifts team to brainstorm donor strategies and contribute innovative ideas and perspectives to further teamwide strategy and revenue growth.
• Work in partnership with the Senior Grant and Stewardship Manager to create compelling major and principal gift proposals and complete a small number of grant applications, as needed.
• Identify Planned Giving prospects and coordinate strategy and approach with the USO’s Planned Giving team.
• Partner with USO Area Directors and center operations staff within the region to align messaging and leverage local fundraising events & activations in support of prospect and donor cultivation.
• Prepare and present oral and written reports.
• Other duties as assigned.

Job Specifications

• Bachelor’s degree in Marketing, Business Administration or related field. Master’s degree preferred.
• 5+ years work experience in individual, foundation, and corporate giving/sponsorship development role, including at least 2 years of experience as a frontline fundraiser managing a portfolio of individual donors utilizing the moves management process with a track record of directly soliciting and securing gifts of $25,000+. Relevant experience in a national or global organization preferred and experience with six-figure solicitations a plus.
• Demonstrated ability to be strategic, self-directed and proactive in engaging new major gift prospects and moving major donors up in giving levels year-over-year to grow revenue, with the ability to quickly and easily adapt to changing organizational needs.
• Excellent interpersonal and presentation skills. Ability to deliver compelling call-to-action cases to internal and external stakeholders at a variety of levels.
• Solid knowledge of IRS guidelines for charitable contributions and Better Business Bureau Wise Giving Alliance Standards for Charity Accountability.
• Ability to work collaboratively as a team player in a matrixed environment and partner with Area Directors and other staff within the region.
• Strong interpersonal and problem-solving skills. Ability to effectively interact with USO Leadership, the general public and military audiences at a variety of levels.
• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
• Ability to manage a high volume of assignments with varying complexity and competing priorities in a fast-paced environment with integrity and professionalism.
• Proficiency using computers and electronic equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite and Raiser’s Edge or other comparable donor database software.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
• Must be a strong advocate of the USO’s mission.

Details

• This is a remote position that oversees a territory encompassing Texas, Colorado, Utah, Oklahoma, Wyoming, and Montana, with a primary focus on growing the Dallas–Fort Worth market. Candidates must reside within the Dallas–Fort Worth area
• Resume and cover letter are required for full consideration.
• Background check – education, criminal and driving required.
• The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

If that’s not enough to convince you, here are some direct quotes from employees:

• The organization truly cares about the people who work here.
• There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
• Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
• The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
• The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.

Apply today. Join the mission. Join Team USO.