Job Description

Job Location: JHCC-SNF - MILWAUKEE, WI 53202
Position Type: Full Time
Job Shift: AM - 1stMaitre d'
Shift: AM
Location: Ovation Communities —  Chai Point
Ovation Communities is seeking a Maître d’ who will play a key leadership role in the successful daily operation of the dining room, overseeing the front-of-house team and ensuring an exceptional dining experience for all Residents and guests. This individual is responsible for fostering a welcoming atmosphere, optimizing service flow, coordinating staff coordination assignments, managing table distribution, and upholding the highest standards of hospitality and professionalism.
Key Responsibilities:
- Warmly welcome and greet residents and guests upon arrival.
- Monitor dining room activity and maintain a pleasant, well-organized ambiance.
- Supervise, support, and train front-of-house staff, ensuring adherence to Chai Point’s dining procedures, protocols, and service standards.
- Arrange tables and flow of service to support excellent guest experience and server efficiency.
- Assign delivery responsibilities to server staff to ensure timely and accurate service to residents and guests.
- Serve as the primary liaison between the kitchen and dining area to facilitate smooth food service operations.
Learn More:
For a full list of benefits and perks, please visit our careers page.

Qualifications
· High school diploma or equivalent.
· Prior experience in a hospitality or dining leadership role strongly preferred.
· Demonstrates strong professional leadership skills essential for supervising the front-of-house.
· Exceptional interpersonal and communication skills.
· Ability to lead, train, and motivate staff.
· Exhibits strong organizational, attention to detail, sound judgement, and problem-solving abilities.
· Ability to work in a fast-paced environment with professionalism and grace.
· Capable of fostering a collaborative team environment while maintaining high standards of hospitality and service excellence.