Job Description

Maintenance Technician

Purpose

The Maintenance Technician helps ensure all Heritage campuses remain safe, functional, and mission-ready. This role serves as a traveling maintenance resource supporting multiple locations, including Life, Launch, Spark Homestead, and future campuses, while also assisting the Provo campus during staffing gaps and larger projects.

This position requires independence, adaptability, and a strong sense of ownership. The ideal candidate is proactive, reliable, and takes pride in maintaining environments that directly support student care and success.

What You'll Do

Campus Maintenance & Repair

• Perform preventive and general maintenance across multiple campuses
• Complete repairs, inspections, and maintenance work orders efficiently and accurately
• Identify and address maintenance concerns before they become larger issues
• Maintain consistent facility standards across all locations

Mobile Support & Project Work

• Travel between campuses to provide maintenance support where needed
• Assist with larger facility projects, renovations, and infrastructure improvements
• Provide maintenance coverage on the Provo campus during team absences or staffing needs
• Support event setup, campus operations, and emergency response needs

Safety & Facility Standards

• Monitor campuses for safety hazards, structural concerns, and operational risks
• Maintain clean, safe, and functional environments for students and staff
• Assist with snow removal, landscaping, and seasonal facility needs
• Follow safety procedures and use tools and equipment responsibly

Teamwork & Communication

• Communicate clearly with staff, leadership, and cross-campus teams
• Coordinate priorities and schedules across multiple sites
• Contribute to a positive, solutions-focused team environment
• Represent the Facilities team with professionalism and accountability

Qualifications

Education & Experience

• High school diploma or GED required
• Technical training or certifications in HVAC, plumbing, electrical, carpentry, or related trades preferred
• 2+ years of maintenance, construction, or facility operations experience preferred
• Experience in residential, healthcare, or educational settings is a plus

Skills & Attributes

• Strong problem-solving and time management skills
• Ability to work independently and adapt to changing priorities
• Reliable, respectful, and emotionally steady
• Comfortable using hand and power tools safely and effectively
• Team-oriented with a strong work ethic and attention to detail

Physical Requirements

This position requires regular physical activity in both indoor and outdoor environments. Employees must be able to:

• Walk, stand, bend, climb, and lift throughout the workday
• Lift and move up to 50 pounds
• Safely operate tools, ladders, and maintenance equipment
• Work in varying weather conditions including heat, cold, rain, and snow

Employees must also be able to remain calm, professional, and aware while working in a residential treatment environment with students who may experience emotional or behavioral crises.

Work Environment

This role operates across residential, academic, and outdoor campus environments. Work conditions may include exposure to dust, cleaning products, outdoor weather, moderate noise, and other maintenance-related conditions.

As part of a residential treatment community, all employees contribute to creating a safe, supportive, and respectful environment for students and staff.

Additional Information

This position does not include direct supervisory responsibilities but may assist in training or supporting team members as needed.

Responsibilities may change based on organizational and campus needs.

The Heritage Community is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable laws.