Job Description

MAINTENANCE TECHNICIAN – Full Time Seasonal

Work in the mountains with us!

Big White Ski Resort, or simply Big White, is a mountain resort located 56 km southeast of Kelowna in the Southern Interior of British Columbia. Just 45 minutes away from the town of Kelowna, Big White offers a unique opportunity for those who want to live, work, and explore in some of the most amazing natural attractions and activities Canada has to offer. Boasting 16 lifts, Western Canada’s largest resort night skiing area, 119 runs, North America’s highest outdoor skating rink, and a ski-in/ski-out village, it’s easy to see why we are Canada’s Favorite Family Resort!

Our Mission Statement is "To go the extra mile to ensure our visitors enjoy a memorable alpine experience in a positive, safe and friendly environment."

If this sounds like your kind of workplace, you love the outdoors and are passionate about sharing an amazing Canadian experience with our guests from around the world, then we want you to join our team!

A Maintenance Technician is responsible for attending to maintenance concerns that are generated by Housekeeping, Owner Relations and the Front Desks. They are to resolve the maintenance requests in a professional manner, being courteous to guests that they encounter while representing Big White Central Reservations at the highest level.

Responsibilities of this position include but are not limited to:

• Attend to maintenance requests, including but not limited to: locating and repairing plumbing leaks, troubleshooting electrical problems, repairing door lock mechanisms, repairing damage to units and unit’s contents, painting/staining and general maintenance
• Ensure company vehicles are driven in a responsible manner and are maintained and serviced when required
• Comply with all established department and company policies, procedures and code of ethics
• Uphold the highest standard of internal and external customer service levels at all times
• Fulfill tasks in a time sensitive manner
• Follow all Health & Safety protocols and procedures
• Any other request made by a Central Reservations Manager

Ideal Candidate:

• Trade qualification required (Plumber, Carpenter, Electrician)
• Reliable and responsible
• Previous maintenance experience is an asset
• Exceptional guest service skills
• Proven self-motivation, ability to work well with minimal supervision
• Excellent organization, time management and communication skills
• Must have a high level of attention to detail
• Good Personal Grooming

Job Specifications:

• Full-time - working up to 40 hours per week
• Wage - $22.50 per hour
• Start date - early September and early October
• Must have full-privileged BC driving license (no L’s, N’s or P’s) or be willing to obtain one with our guidance
• Must have had a driving license for 3 years with a clean driving record
• Must be available to work a variety of shifts, including mornings, nights, weekends and holidays
• Staff accommodation may be available for approved applicants
• Must be legally entitled to work in Canada

Perks from Day One!

• Free Winter Season Pass providing unlimited riding at Big White!
• Free and discounted lift tickets for Family and Friends
• Free ski and snowboard lessons
• Free and discounted Lift tickets atother approved Mountain Resorts
• Free access to the staff fitness facilities (weight room and aerobics room)
• Family & Friends discounts in our accommodations
• Discounts at Big White operated restaurants
• Discounts in our retail stores
• Discounts on rentals
• Ongoing Employee events, incentives & recognition

Physical Demands:

• Must be able to lift/maneuver heavy items
• Operate power tools as per trade requirements
• Must be able to shovel snow/ice
• Must be able to stand for long periods of time

Reports To:

• Maintenance Supervisor
• Maintenance Manager

• Big White Ski Resort