Job Description

As one of the Ladies and Gentlemen of The Ritz‑Carlton, Melbourne, you are an essential part of our commitment to delivering timeless luxury within Australia’s most iconic city. As an Engineering Technician, you play a key role in maintaining our landmark hotel at the highest standards, ensuring a safe, refined, and seamless environment for our guests, residents, and team members.

A career at The Ritz‑Carlton, Melbourne is grounded in respect, integrity, and excellence, offering the opportunity to grow within a globally renowned luxury brand while contributing to an elevated guest experience inspired by Melbourne’s sophistication and culture.

• Join our Ladies and Gentlemen and be responsible to complete general maintenance and upkeep of the property, guest rooms and public areas
• Uphold the highest standards of property maintenance across all hotel facilities, with a strong focus on safety, reliability, and guest comfort.
• Demonstrate hands‑on expertise with tools and equipment, while remaining current with modern technologies and systems used within luxury hospitality environments
• Work autonomously and interdependently, confidently managing shifts independently and taking full ownership of daily maintenance operations.
• Execute routine maintenance tasks to an exceptional standard, including basic plumbing, painting, and carpentry.
• Proactively drive preventative maintenance programs to minimise downtime, extend asset life, and continuously enhance the guest experience.
• Identify recurring facility issues and implement safe, efficient, and long‑term solutions aligned with best practice.
• Support seamless hotel operations by responding promptly and professionally to urgent and reactive maintenance requests.

About You

• Relevant experience in general maintenance, property maintenance in hotels, facilities, residential or commercial. 
• Working rights in Australia
• Enthusiastic to escalate your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude

Benefits You Deserve

• Enjoy complimentary meals every day in our Employee Dining Room.
• You gain access to industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
• Earn more when you successfully refer a new employee. (Terms & Conditions apply)
• Birthday Perks: enjoy your special day with a paid day off
• We celebrate your success through awards and recognition events.
• Enjoy exclusive discounts on shopping, cinema tickets, technology, and more with mPerks.
• Opportunities to participate in a vibrant calendar of fun, associate-focused events.
• Dedicated appreciation events to honour your career milestones with the company.
• Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
• 24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.
• Receive 20% off in all food and beverage outlets within Marriott properties.
• Relax and recharge with 20% off treatments in The Ritz-Carlton Spa.

Please note, all candidates applying for this role must have obtained the right to work in Australia. Documented evidence of eligibility will be required from candidates as part of our recruitment process.

At The Ritz-Carlton, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.