Job Description

Key Skills

• Strong hands-on technical and problem-solving skills
• High level of attention to detail and quality of workmanship
• Ability to work under pressure in a fast-paced operational environment
• Proactive, solution-oriented approach to equipment and infrastructure challenges
• Strong teamwork and communication skills

Behaviours & Competencies

• Readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Effectively works with others to achieve shared goals
• Conveys information and communicates ideas in a clear, concise and impactful manner
• Confronts and tackles challenging situations with courage
• Understands, anticipates, and meets the needs and expectations of customers
• Consistently makes timely, well-rounded and informed decisions
• Accurately perceives and reflects on personal strengths and areas of development
• Effectively plans, organises and directs the activities of self to achieve desired outcomes
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Takes accountability and ensures others are held to account on agreed upon performance targets
• Understands and applies financial concepts and principles to make informed financial decisions
• Embraces an open mind-set which considers global issues, trends and opportunities
• Inspires trust and gains the confidence of others by displaying honesty and integrity
• Openly engages and interacts with others, builds rapport, and establishes positive relationships
• Adapts effectively to situations that are complex, uncertain, or lack guidelines and clear information
• Interprets and simplifies complex and contradictory information when resolving organisational problems
• Effectively navigates and resolves conflict and disagreements in a constructive and productive manner
• Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
• Assesses and improves the efficiency, effectiveness, and quality of various work processes
• Effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives
• Effectively and creatively uses available resources to overcome challenges, solve problems, and achieve desired outcomes
• Effectively adjusts their behaviour, approach, and decision-making based on the situation
• Leverages new technology to enhance productivity, improve problem-solving, and support business growth
• Recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

• Perform breakdown response, fault finding, and repairs on DC infrastructure, plant, and equipment to ensure uninterrupted daily operations
• Conduct planned, preventative, and corrective maintenance on mechanical, electrical, and material-handling equipment used within the Distribution Centre
• Provide continuous on-site technical support to DC operations, ensuring rapid response to equipment failures and operational disruptions
• Maintain infrastructure such as conveyor systems, sortation equipment, dock levellers, racking, lighting, compressors, and basic building services
• Monitor equipment performance and proactively identify risks that could impact operational productivity or safety
• Accurately record maintenance activities, breakdowns, and corrective actions in line with internal maintenance and compliance standards
• Support health, safety, and environmental compliance by ensuring equipment is maintained to legal and organisational standards
• Work closely with DC Operations, Engineering, and Health & Safety teams to support seamless end-to-end operations
• Assist with continuous improvement initiatives aimed at improving equipment uptime, reliability, and maintenance effectiveness
• Ensure strong physical presence on the shopfloor, providing immediate, hands-on technical support rather than reliance on external service providers

• Completed qualification or trade certification in one of the following (or a related field):
o Mechanical Engineering / Mechanical Trade
o Electrical Engineering / Electrical Trade
o Millwright
o Industrial Maintenance
o Mechatronics
• Proven hands-on experience in maintenance and breakdown support within a Distribution Centre, warehouse, manufacturing, or industrial environment
• Strong practical fault-finding and troubleshooting ability across mechanical and electrical systems
• Experience working with material-handling equipment, conveyors, automated or semi-automated systems will be an advantage
• Ability to work shifts, standby, or extended hours as required to support DC operational demands
• Basic proficiency in MS Office or maintenance management systems will be an advantage

Preference will be given, but not limited to, candidates from designated groups in line with the Employment Equity Act.

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?