Job Description

Who We Are

ARTISAN is a growing multifamily investment and property management company focused on creating communities where people are proud to live and work. We own and operate apartment communities across the Midwest and are known for our strong operational standards, collaborative culture, and people-first mindset.

We take our responsibility to our communities seriously, while still believing that a positive, welcoming environment matters. At ARTISAN, you’ll find a culture that values accountability and results, encourages learning and growth, and understands that creating great resident experiences starts with a team that enjoys working together — a place where our people can truly Live Well. Live ARTISAN.

We move quickly while staying organized, adaptable, and consistent so our residents can rely on us every day. We trust our team members to take ownership, make thoughtful decisions, and do what’s right for the people who call our communities home. We believe the best ideas come from listening, collaborating, and staying connected to our residents. If you take pride in creating positive, well-run living experiences, you’ll feel right at home at ARTISAN where you’ll be part of a team that takes that responsibility seriously.

of Position

As part of the ARTISAN maintenance team, you’ll play a key role in protecting, maintaining, and enhancing the value of the community while helping residents feel truly at home. This position requires general maintenance expertise and a passion for providing exceptional service.

Principal Accountabilities

• Perform all work in accordance with ARTISAN policies and procedures, as well as all relevant federal, state, and local laws (including Fair Housing, ADA, and FCRA).
• Maintain community buildings, equipment, and grounds to support operational and resident satisfaction goals.
• Follows practices for the safe operation, maintenance, and repair of all facility equipment, including compliance with health, safety programs, policies, procedures, reports.
• Responds to work orders in a timely manner, including after hours on-call maintenance requests and participates in the on-call rotation.
• Inspect common areas and residential units to identify and address maintenance issues proactively.
• Troubleshoot, diagnose and repair HVAC systems, appliances, plumbing, and electrical systems.
• Complete building repairs such as drywall, flooring, doors, hardware, windows, screens and more.
• Maintain pools/spas, chemicals, logs, and associated safety equipment (where applicable).
• Keep tools and storage areas organized and secure.
• Participate in required ARTISAN training and development programs.
• Other duties as assigned

Physical Demands of the Position

This role requires frequent standing, bending, climbing, pushing/pulling, and lifting. Candidates should be comfortable working with hand tools, ladders, and in physically active environments. A strong understanding of OSHA safety protocols is required.

Requirements

• High school diploma or equivalent.
• Proven experience as maintenance technician in residential, commercial, or facility settings
• Proficiency in basic electrical, plumbing, HVAC, carpentry, and appliance repair
• Ability to troubleshoot and resolve maintenance issues independently
• Strong communication and time management skills
• Preferred certifications: CAMT, EPA, CPO, boiler license, or related licenses/certifications
• Transportation and Drivers License are required
• Basic computer proficiency preferred