Job Description

Recognized as a Top Workplace since 2019, we pride ourselves on our supportive managers, meaningful work, strong values, and employee appreciation for the past 40 years!

Horizon Management Services is a premier property management firm known for our dedication to excellence and superior service in managing residential properties.

The Maintenance Technician will play a crucial role in ensuring the smooth operation and maintenance of the following Section 42 for senior and multi-family properties:

River Bluff Townhomes, West Bend, WIGranville Heights, Brown Deer, WIAlta Mira II, Menomonee Falls, WI

This position is responsible for performing a variety of maintenance tasks including repairs, preventative maintenance, and renovations to keep our apartment buildings in top condition. This position will work with vendors for warranty, as appropriate and as needed. The ideal candidate will have a strong background in building maintenance, excellent problem-solving skills, and a commitment to providing exceptional service to our residents. This position will be Full-Time Benefitted with the expectation of working 40 hours a week.

General Maintenance:

• Perform routine maintenance tasks, including plumbing, electrical, HVAC, carpentry, and painting.
• Diagnose and repair issues in apartments and common areas promptly and efficiently.
• Conduct regular inspections of building systems and equipment to identify and address potential issues.
• Collaborate with contractors and other team members to complete projects on time and within budget.

Preventative Maintenance:

• Implement and follow a preventative maintenance schedule to extend the life of building systems and equipment.
• Keep detailed records of maintenance activities and repairs.
• Monitor and maintain inventory of maintenance supplies and equipment.

Emergency Repairs:

• Respond to emergency maintenance requests promptly and effectively.
• Be available for rotating on-call and emergency maintenance duties within the Milwaukee market

Resident Relations:

• Provide excellent customer service to residents, addressing maintenance requests and concerns in a friendly and professional manner.
• Communicate effectively with property management and residents regarding maintenance issues and resolutions.

Safety and Compliance:

• Ensure all maintenance work complies with local building codes, safety regulations, and company policies.
• Maintain a clean and safe work environment, following all safety procedures and guidelines.
• Participate in safety training and meetings as required.

Requirements

• High school diploma or equivalent; technical school or vocational training in building maintenance or a related field preferred.
• Strong knowledge of plumbing, electrical, HVAC, carpentry, and general building systems.
• Ability to use hand tools, power tools, and diagnostic equipment.
• Excellent problem-solving skills and attention to detail.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Valid driver’s license, insurance and reliable transportation.

Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Physical Demands: Regularly required to sit, stand, bend, climb, lift, push, pull, balance, stoop, kneel, crouch, crawl, reach, handle, write, and operate standard office equipment and telephone. Will move/transport and install/remove appliances. Will ascend and descend ladders and work atop them. Will diagnose and detect issues with appliances and machinery, then fix them accordingly. Regularly communicates with customers and tenants. Frequently required to move about and reach for items. May occasionally lift and/or move up to 70+ pounds. At times, required to move appliances, equipment, products, and furniture within or between buildings.
• Environmental/Atmospheric Conditions: While performing the duties of this job, the employee will endure outside conditions, odors, possible toxic conditions, and potentially confined spaces.