Job Description

Job Title: Maintenance Technician

Reports To: Assistant Director of Facilities

Location: Morgan State University – Thurgood Marshall Hall, Legacy Hall and Harper Tubman House

Compensation: $25.00-$27.00 per hour and a comprehensive benefits package

FLSA Status: Non-Exempt

Summary

Under the direct supervision of the Assistant Director of Facilities, the Maintenance Technician is a full-time (40 hours per week), essential position that may require overtime as needed. This role works closely with other maintenance staff to support daily maintenance operations and is responsible for completing work orders and assigned projects in a timely and efficient manner. The Maintenance Technician also participates in an on-call rotation to respond to after-hours maintenance emergencies. During on-call rotation, the employee must remain within a 30-minute response radius and be available to respond within the required timeframe. During severe inclement weather, personnel may be required to live on-site to address facility emergencies that arise.

Essential Duties and Responsibilities:

• Responds to maintenance requests and service calls within a reasonable timeframe.
• Identifies facility deficiencies and recommends appropriate corrective actions.
• Participates in the after-hours on-call response rotation.
• Works mandatory overtime as needed to support operational needs.
• Maintains availability during peak move-out and move-in periods, including blackout periods in May and August when time-off requests may be restricted.
• Provides on-site escort support for contractors and vendors as required.
• Assists with room set-ups, furniture movement, and related facilities support tasks.
• Performs inspections and completes necessary repairs when residential units are vacated.
• Conducts daily general inspections of assigned building(s) and reports findings to the Assistant Director of Facilities.
• Completes preventive maintenance assignments in a timely manner.
• Submits requests for materials, supplies, and equipment needed to complete repairs.
• Communicates daily with the manager regarding work progress, priorities, and emerging issues.
• Demonstrates job knowledge, technical skill, and quality workmanship at all times.
• Performs other duties as assigned by the direct manager on site.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED). 
• 2-3 years of general maintenance experience, including hands-on experience with plumbing, electrical, and general building repairs.
• Hands on apartment maintenance experience is preferred.
• Must have reliable transportation.
• Must be able to participate in an after-hours on-call duty rotation and respond to Morgan State University campus within 30 minutes.
• Must be proficient with the use of hand and power tools. 
• Must have basic knowledge of HVAC
• Demonstrate proficiency in verbal communication.
• Possess strong customer service skills
• Excellent attention to detail and organizational skills
• Ability to manage multiple priorities.
• Ability to handle situations on their own.
• Ability to move and lift to 50lbs and navigate up and down stairs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.

This is not an employment contract.

Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.

COCM is an Employee Stock Ownership Plan (ESOP) company, giving eligible employees the opportunity to build retirement savings through company ownership. Eligibility and vesting are subject to the terms of COCM’s ESOP plan, including applicable service requirements. As employee-owners, team members share in COCM’s success and long-term growth.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.