Job Description

At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands on maintenance professionals who take pride in creating clean, well-maintained, and welcoming communities.

We offer more than just a job, we offer a path to grow your skills, learn new trades, and build a career. You’ll work alongside a team who will support you, challenge you, and cheer you on every step of the way.

Join a company where your work matters and your future is full of opportunity!

Maintenance Technician III | Job Overview

Maintenance professionals play a vital role in creating an exceptional apartment community. As Maintenance Technician III, you will be responsible for handling complex work orders, mentoring junior techs, and helping lead preventative maintenance efforts. You are expected to have your certification in HVAC, and experience in electrical, plumbing, appliance repair, and team leadership.

Maintenance Technician III | Education, Experience, and License Qualifications

Education:

• High School or GED equivalent

Experience:

• Minimum of 3 years’ experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical. Prior supervisory or lead technician experience strongly preferred.

Licenses & Certifications:

• Valid Driver's License
• EPA/ HVAC Certification
• CPO Certification

Maintenance Technician III | Job Functions

Repair & Preventative Maintenance

• Diagnose and perform maintenance and repairs in a timely and professional manner.
• Assure all service requests are completed by Hawthorne standards.
• Repair and restore vacant apartments to make ready status in preparation for the next move-in and per company standard.
• Assist with pool maintenance and cleaning.
• Completion of preventative maintenance according to the guidelines outlined in company policy.

Maintaining Building & Grounds

• Perform building and common area upkeep daily. Assist in keeping ground neat and free of litter, debris, and pet waste.
• Maintain shop appearance to facilitate quick assessment of supply inventory.

Team & Leadership Responsibilities

• Provide leadership, training, and mentoring to the maintenance team.

Additional Responsibilities

• Promote good public relations with residents, co-workers, and company staff. Through the LIVE IT culture, always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees. Always maintain professionalism.
• Conduct on-call emergency service rotation as scheduled.
• Follow safety guidelines in accordance with OSHA and company policy and standards.
• Complete special projects as needed.

What Makes Someone SOAR in This Role?

• Positive Attitude: Brings pride and focus to technical challenges.
• Willingness to Learn: Continues to grow while helping others succeed.
• People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.
• Reliable: A dependable presence for the community and team.
• Leadership: Brings technical expertise and problem-solving to the forefront while mentoring and guiding others.

Work Schedule & Availability

Maintenance Technicians work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. This role will require participation in an on-call rotation for after-hours emergencies and occasional support for resident events, as needed.

Hawthorne’s Total Rewards Package | Compensation and Benefits

Maintenance Technician III – Specific Benefits: Maintenance Technician II is eligible for a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to their hourly compensation.

Professional Benefits: Maintenance Technician III Today – Maintenance Supervisor tomorrow!

Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. In addition, we also offer an education reimbursement program to grow your skills in maintenance.

Personal Benefits:

• Free Dental Insurance
• Comprehensive and Affordable Plans for Medical and Vision Coverage • Health and Wellness Incentives
• 401k Retirement Match Program
• Paid time off including your birthday!
• Paid sick time off
• Pet Insurance Plans
• Paid Maternity, Paternity, and Adoption Leave Options
• Telehealth – Access to Doctors 24/7/365
• Company Paid Life Insurance
• Retirement Planning