Job Description

A maintenance technician has a broad range of duties which include inspecting, diagnosing, servicing, and troubleshooting various systems and equipment to maintain the safety and efficiency of the agency’s facilities and fleet. Maintenance technicians must be comfortable working with their hands and must have excellent problem-solving and analytical skills. This technician should be able to work independently and in a team environment. They must also have effective communication skills, as this position requires interfacing with clients and vendors. The technician must be proactive, organized, and be very detail-oriented to be successful.

Principal Duties and Responsibilities:

The Maintenance Technician II is a mid-level position responsible for performing more complex maintenance tasks, including troubleshooting and repairing equipment. This role requires a deeper understanding of mechanical and electrical systems and the ability to work independently on assigned tasks.

Maintenance and Repairs:

• Conduct detailed inspections and preventive maintenance on facilities, equipment, and fleet according to defined programs to prevent failure or decline, instigating corrective actions on any deficiencies
• Assist in maintaining, troubleshooting and repairing mechanical and electrical issues; performing part replacements and minor overhauls as necessary
• Routinely perform general maintenance tasks including but not limited to incidental carpentry, masonry, painting, finishing, plumbing to maintain facilities and equipment in good working condition
• Comply with all safety, regulatory, and quality requirements
• Assist with projects to renovate/remodel facilities with guidance and supervision

Technical Support and Coordination:

• Assist less experienced technicians by offering expertise and troubleshooting advice to resolve more involved maintenance issues
• Actively assist in work planning, suggesting improvements to optimize workflow
• Coordinate with team members and other departments to ensure maintenance tasks are completed
• efficiently and in accordance with standards

Administrative and Documentation:

• Accurately and promptly enter logs and documentation into the work management system to facilitate operational transparency, ensure compliance with standards, support audits, and enhance accountability
• Use MS Office Suite and windows-based applications to support maintenance tasks, including scheduling, reporting, and communication tools
• Periodically be on call; work overtime and respond to emergencies as required

Supervision responsibilities: None

All employees have the following expectations:

Mission: Contribute to and enhance company mission

• Organization: Prioritize and plan work responsibilities appropriately
• Professional Development: Attend and/or successfully complete all required trainings and meetings
• Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision
• Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
• Teamwork: Serve effectively as a team contributor on all assignments
• Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
• Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals
• Cultural Competence: Is sensitive to the cultural, ethnic, and religious views of the children and families served, and in community and public contact.

Children’s Hope Alliance is an Equal Opportunity Employer

Requirements

Education and Experience Requirements

• Minimum three years of experience performing general maintenance in a manufacturing, industrial, or similar facility or similar work environment
• Certification: Trade schooling and/or completion of a certification in applicable skilled trade OR completion of an intermediate maintenance certification program (e.g., Certified Maintenance and Reliability Technician - CMRT) required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to stand, walk, use hands to type, handle or feel, reach with hands and arms, frequently required to stoop or kneel, and must be able to lift and/r move up to 25 pounds. Specific vision abilities include close, distance, peripheral and depth perception. Essential functions will be typing, professional writing, use the telephone, driving and active participation in physical activities.