Job Description

The Maintenance Technician II Performs support for general building operations and needs. Inspects, tests, and performs Operation & Maintenance (O&M) preventative maintenance inspections on mechanical, electrical and automatic temperature control equipment utilizing inspections on mechanical, electrical and automatic temperature control equipment utilizing results-oriented strategies to ensure continuing operation.

Essential Duties and Responsibilities:

• Performs mechanical work required for installation and maintenance of equipment, systems and facilities in accordance with diagrams, sketches, operation manuals, and manufacturers specifications.
• Performs preventative maintenance and repairs on all air & water distribution system equipment including air handlers, ductwork, fans & motors, dampers, variable air volume systems and their components, mechanical cooling/chilled water system, condenser water system, heating & hot water system, pumps, clocks, potable & domestic water system, humidification, life safety systems, ice storage, supplemental heating & cooling equipment, and sanitary systems & equipment. Including but not limited to belt adjustments, oiling, greasing and cleaning of equipment or replacement of various types of mechanical and electrical equipment.
• Performs re-lamping, both indoor and outdoor.
• Performs daily operation, inspects, maintains, repairs or assists in the repairs the buildings Energy Management System & Building Automated System, and Fire Safety System when required. Must also stay educated on the operation of these systems either through manuals and or service representative training, when provided.
• Conducts daily/weekly tours of mechanical spaces, tenant/public areas, roofs, and building grounds.
• Respond to service calls/tenant request for HVAC, plumbing, lighting, escorts, general carpentry & painting duties, key making, picture hanging, safely move furniture and equipment as needed, and provide support or assistants when needed.
• Communicate with the owner, owner’s representative, or supervisor on the work performed and present status of the mechanical system.
• Stays abreast of changes (safety and code) in the field through seminars and other educational means.
• Provides information for input to client work order tracking system to initiate work orders for unscheduled jobs, develop materials lists for ordering, and may be required to provide technical support for projects.
• Responds to emergency situations and traces, troubleshoots and repairs problems; may wear a cell phone, pager and or carry a shop radio for rapid response.
• Conducts general housekeeping to mechanical/electrical rooms including sweeping, mopping and painting.
• Performs routine repairs related to Carpentry, General Maintenance and assists all other trades as required.
• Completes work in accordance with UG2 Operating Procedures and Work Instructions.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Design - Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner.

Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Listens to others without interrupting; keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Listens and gets clarification; Responds well to questions.

Written Communication - Edits work for spelling and grammar; able to read and interpret written information.

Teamwork - Contributes to building a positive team spirit; Supports everyone's efforts to succeed.

Cost Consciousness - Conserves organizational resources.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

Motivation - Measures self against standard of excellence.

Planning/Organizing - Uses time efficiently.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.

Quantity - Completes work in timely manner; Works quickly.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.

Initiative - Asks for and offers help when needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

One-year certificate from college or technical school or one to three months’ related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

• Basic skills such as Internet searches, use of email systems, electronic manuals, electronic learning, etc.

Certificates, Licenses, Registrations

• Universal CFC Certification

Other Skills and Abilities

• Plumbing experience required.
• Knowledge of HVAC codes and regulations preferred.
• Ability to successfully complete the required company training.
• Must be able to work varying shifts, weekend and holidays as needed.

Other Qualifications

• Must be able to respond to emergencies when needed.
• Must be able to use a variety of hand and power tools and be able to off of ladders, staging, and power platforms.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places and outside weather conditions. The noise level in the work environment is usually loud.

About UG2:

At UG2, a leader in facility services, we are committed to innovation, excellence, and client satisfaction. We are committed to developing the strongest customer relationships and the highest service delivery benchmarks in the marketplace.

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. We also have regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, Sunnyvale, and Dallas.