Job Description

ESSENTIAL DUTIES & RESPONSIBILITIES

1. General - Responsible for learning to:

   • Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.

• Responsible for general maintenance of all facilities on property and the property itself. Perform maintenance with guidance from supervisor.

• Responsible for maintaining, repairing, and replacing gaming table layouts with instructions provided by a supervisor.

• Basic Knowledge of the HVAC system, alarm system, and generators. Perform routine maintenance on the systems with instruction from supervisory personnel.

• Ability to perform basic painting, plumbing, electrical work, carpentry, and other projects relating to maintenance of the property with guidance from supervisory personnel.

• Follow outline of preventative maintenance as scheduled.

• Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Ensure the safety and security of all guests and employees.

• Have complete knowledge of all casino events and promotional activities, and assist as needed.

• Keep work area in a clean and orderly manner.

• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.

• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change.

  • Perform other duties as assigned or reasonably requested by any member of management.

2. Operating Principles: Ensure at all times operating principles are being adhered to: Clean – Keep all areas clean and pristine; Safe – Follow all safety policies and procedures; Friendly – Use customer courtesy skills of Family Style Service to provide superior guest service; Fun – Be interactive with all internal and external guests while maintaining professional standards.

3. Tools and Technology Two-way radio, maintenance related types of hand tools, power tools and machinery, work boat, work and box trucks, forklift, ladders, scaffolding, cleaning and maintenance chemicals, safety and personal protection equipment, and personal computer.

4. Licensure Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. . Must be at least 21 years of age. No tax returns are required for this position. Must possess valid driver’s license and maintain good driving record.

QUALIFICATIONS

1. Experience: A high school diploma or GED equivalent is preferred. Two years of maintenance experience is preferred.

2. Knowledge: Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective operations for the protection of people, data, property, and institutions. Knowledge of applicable OSHA standards and safety measures. Knowledge of gaming laws and regulations.

3. Skills: Repairing machines or systems using the needed tools. Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. Determining causes of operating errors and deciding what to do about it. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Determining the kind of tools and equipment needed to do a job. Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Physical Demands: While performing the duties of this job, the team member is required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, bend, or crouch; climb; and talk and hear. The team member must frequently lift and/or move up to 50 pounds, including overhead lifting. The team member will frequently be required to lift and/or move up to 250 pounds with assistance. The team member will often be required to climb a ladder. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

2. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. May occasionally be in an outdoor environment, exposed to varied weather conditions.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.