Job Description

About Pier 4

At Pier 4, growth creates opportunity. As one of Canada’s fastest-growing real estate investment firms, we’re seeking ambitious individuals who are eager to contribute, grow their careers, and help shape our future.

Pier 4 is a Real Estate Investment Trust focused on the acquisition and management of multi-family residential properties. Our portfolio spans three provinces and is driven by a passion for real estate, a commitment to excellence, and years of industry experience.

We have been recognized by The Global and Mail’s Report on Business as one of Canada’s Top Growing Companies in both 2024, 2025, and 2026. As a certified Great Place to Work ®, we are committed to fostering a collaborative, high-performing, and innovative workplace where our people can thrive and contribute to our continued success.

Bring Your Tools. Build Great Communities

Join a growing team that’s passionate about building and maintaining exceptional communities. As Pier 4 continues to expand its multi-family residential portfolio in the London region, we’re seeking an experienced Maintenance Technician who takes pride in delivering high-quality workmanship, solving problems, and creating positive living experiences for residents.

At Pier 4, you’ll have the opportunity to make a direct impact by maintaining and enhancing the homes and communities where our residents live. Working across a diverse portfolio of properties, you’ll be part of a team that values expertise, accountability, continuous improvement, and resident satisfaction.

Reporting to the Property Manager, the Maintenance Technician is responsible for preserving the condition of our properties through preventative maintenance, repairs, renovations, and responsive residential service. This role is ideal for a proactive, solution-oriented professional who enjoys hands-on work, thrives in a dynamic environment, and is committed to maintaining properties to the highest standards.

Key Responsibilities

• Complete scheduled and unscheduled maintenance work orders in a timely and professional manner.
• Respond to resident service requests and maintenance concerns within 24 hours, ensuring a high standard of customer service and regular communication with the Property Manager.
• Perform preventative maintenance tasks and follow established daily, weekly, and monthly maintenance schedules.
• Repair, renovative, and prepare vacant and occupied residential units, as well as common areas.
• Perform minor plumbing and electrical repairs, including fixture replacement, basic troubleshooting, and general maintenance work.
• Maintain the cleanliness, appearance, and curb appeal of the property through activities such as litter collection, sweeping, lawn care, snow removal, and other exterior maintenance duties.
• Monitor and assist with operation of building systems, including electrical, mechanical, boiler, elevator, fire safety, sprinkler, and timer systems.
• Participate in an on-call rotation and respond to after-hours maintenance emergencies as required.
• Travel between multiple properties within the portfolio to support operational needs. Approved car allowance compensation.

Crucial Knowledge, Skills

• Must own personal cordless hand and power tools necessary to perform the duties of this role.
• Strong troubleshooting and problem-solving skills with the ability to manage multiple priorities.
• Working knowledge of plumbing, electrical, carpentry, and general building maintenance.
• Excellent communication, customer service, and organizational skills.
• Ability to work independently and collaboratively within a team environment.
• Familiarity with building systems, including mechanical, electrical, boiler, elevator, and fire safety systems.
• Knowledge of Ontario residential tenancy legislation is considered an asset.
• Ability to perform physical work, including lifting up to 50 lbs.
• Flexibility to participate in on-call rotations and respond to after-hour emergencies.

Education & Experience Required

• High School Diploma or equivalent.
• Minimum of 2 years of residential maintenance, property maintenance, building operations or related experience.
• Valid Ontario Driver’s License and access to a reliable vehicle.
• Eligible to work in Canada and successfully pass a criminal background check.
• Demonstrated experience performing general repairs, preventative maintenance, renovations, and suite turnover work.
• Knowledge of applicable Ontario residential tenancy legislation and landlord-tenant relations is considered an asset.

Additional Details:

• Competitive Salary Range: $45,000 – $65,000.
• Work Arrangement: Fully on-site, 5 days a week at our London locations.
• Comprehensive Total Rewards Package; Competitive compensation and benefits program.
• Extended Long Weekends: Enjoy regular 4-day long weekends throughout the year on every statutory holiday (on-call schedules will still apply).
• Company Culture: Frequent team-building activities, social events, and employee celebrations.

Diversity, Equity, and Inclusion

At Pier 4, we believe that diverse perspectives, experiences, and backgrounds strengthen our team and drive better outcomes. We are committed to fostering an inclusive workplace where all employees feel respected, valued, and empowered to contribute their unique talents.

We are committed to ensuring a fair, accessible, and transparent recruitment process. Accommodations are available upon request throughout all stages of the hiring process for candidates who require them.

Our Hiring Commitment

We believe that hiring decisions should be based on meaningful human interactions and a thorough evaluation of each candidate’s skills, experience, and potential. As a result, artificial intelligence (AI) is not used to screen, evaluate, rank, or make hiring decisions on candidates. Every application is reviewed by members of our hiring team to help ensure a fair, equitable, and personalized assessment process.