Job Description

Job Location: Hilliard Park - Hilliard, OH 43026, Job Title: Service Technician

About IRT Living

Hilliard Park is a vibrant multi-family community within IRT, a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT, we're committed to delivering an exceptional living experience, understanding that home is more than just a place—it's where lives unfold. We’re equally dedicated to providing our employees with an amazing place to work, fostering growth, and celebrating success.

Opportunity Overview

As a Service Technician, you’ll professionally and efficiently complete service requests to keep our residents and their homes happy. Join our fast-growing, innovative company where you can build strong relationships with residents and team members while using your expertise in plumbing, electrical, and HVAC trades. This fast-paced role is perfect for someone who values teamwork, a professional environment, stability, and excellent customer service.

Your Day-to-Day

• Troubleshoot and complete repairs including plumbing, electrical, appliances, HVAC, and more
• Conduct daily inspections of property grounds, buildings, and common areas to identify maintenance needs
• Assist with apartment turns, including painting, repairs, and general unit preparation for new residents
• Ensure all tools, equipment, and maintenance areas are kept organized and in good condition
• Maintain compliance with safety procedures, building codes, and company policies
• Communicate effectively with residents and team members to provide excellent customer service
• Assist in emergency situations, including after-hours calls, as part of an on-call rotation
• Contribute to a supportive and engaging employment culture

Why You’ll Love Working Here

• Comprehensive Training: Company-paid, in-person training in Tampa, FL, to set you up for success.
• Growth Opportunities: Ongoing development programs to support your career advancement.
• Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
• Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
• Excellent Compensation: Competitive base, pay plus commissions, bonuses, and stock awards.
• Employee Ownership: Stock awards within your first year of employment.
• Benefits: Best-in-class medical, dental, and vision insurance, rent discounts, generous PTO, paid holidays, 100% company-paid insurance (Life, AD&D, and Long-Term Disability), and a 401(k) with a 100% company match (up to 4%).

Qualifications: What We’re Looking For:

• 2+ years of experience in property maintenance or related fields (hospitality, construction, skilled trades)
• EPA I & II and CPO certifications preferred
• Ability to lift up to 45 lbs. regularly and up to 80 lbs. occasionally; move items up/downstairs and push/pull up to 200 lbs. with equipment
• Strong communication skills with a professional, courteous demeanor
• Valid driver’s license required
• Requirement: Must be able to attend a company paid, multi-day, out of state training within 2 weeks of start date.

We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.