Job Description

Department: Manufacturing
Reports To: Maintenance Supervisor
Travel Required: up to 5%
Work Type: On site

Why Join Community Coffee?

At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.

The Maintenance Technician plays a critical role in ensuring production equipment and facility systems are running reliably and safely. This role performs a variety of hands-on mechanical, electrical, pneumatic, and hydraulic maintenance activities, with a focus on troubleshooting, repairs, preventive maintenance, and continuous improvement efforts.

Key Responsibilities

• Installs, troubleshoots, and maintains production machinery and facility equipment to ensure reliable operation.
• Responds to equipment breakdowns during production and conducts scheduled preventive maintenance during service windows.
• Diagnoses issues and repairs or replaces components such as motors, sensors, bearings, pneumatic valves, and control instruments.
• Reads equipment manuals, blueprints, and work orders to guide maintenance work.
• Uses appropriate hand tools, power tools, and diagnostic equipment including multimeters and gauges.
• Identifies faulty operations and unusual conditions, reporting issues to supervision as needed.
• Maintains accurate documentation of maintenance activities, updates preventive maintenance procedures, and supports reliability improvement initiatives.
• Supports sanitation and safety efforts by maintaining clean and organized workspaces, and following current Good Manufacturing Practices (cGMP), OSHA 1910 standards, and food safety protocols.
• Trains other technicians and process operators on equipment operation, troubleshooting, and best practices.
• Disassembles, inspects, and reassembles machinery as needed to access and replace worn or defective parts.
• Participates in continuous improvement activities to enhance safety, quality, service, and cost performance across the plant.
• May be asked to perform additional duties as necessary

Position Requirements

• High school diploma or equivalent required.
◦ Passing score on aptitude test required in lieu of high school diploma or equivalent.
• Certificate from a college or technical program with 2+ years of relevant experience for Technician level.
• 5+ years of experience in maintenance or packaging machinery required for Senior Technician level.
• Maintenance experience in consumer goods, baking, or printing industries is a plus.
• Working knowledge of Microsoft Office products; experience with SAP S/4 HANA or CMMS systems is a plus.
• Familiarity with plumbing, electrical systems, industrial mechanics, and applicable safety standards.
• Must pass a pre-employment physical.
• Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources
Additional Requirements for Senior Maintenance Technician
• Practical experience with Programmable Logic Controllers (PLC).
• Ability to operate metalworking tools including lathes, drill presses, and grinders.
• Skilled in welding and the use of various hand and power tools for fabrication and repairs.

Foundational Competencies

• Builds Trust
• Continuous Learner
• Customer Centric
• Effective Communication
• Integrity
• Results Oriented

Additional Competencies
• Accountability
• Resourcefulness
• Takes Action
• Adaptability
• Collaborates

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:
• Frequently required to sit
• Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear
• Regularly required to lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus

Our Values

Champion People
Inspire Creativity
Wow Our Customers
Serve Our Communities
Win Together

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant’s or employee’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.