Job Description

Job Location: Houston, TX 77042The Maintenance technician reports directly to the General Manager and works with the Housekeeping and Front Desk Supervisor Their duties involve work in the Engineering/Maintenance department. The Maintenance department is responsible for the maintenance and upkeep of the property asset. This position splits its time responding to guest room maintenance requests and performs preventive maintenance duties.

Requirements:
- Exhibits strong customer service skills, including multi-tasking.
- Ability to learn new concepts quickly and thoroughly.
- Ability to lift and move multiple tables and chairs and podiums weighing up to 75 lbs. through a crowded room with or without reasonable accommodations.
- This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down with or without reasonable accommodations.
- Have a basic understanding of HVAC systems (heating, ventilation and air conditioning) and other mechanical systems.
- Have a basic ability to tape, blend and paint walls, corners and ceilings.
- Open to cross-training and assisting in other departments as necessary.
Specific duties include, but are not limited to
- Provide the highest quality of service to the customer at all times and act as an ambassador of the hotel.
- Respond to maintenance requests in a quick and timely manner, completing work with a high quality that will satisfy our guests.
- Complete preventive maintenance duties promptly and stay on schedule while also completing regular maintenance requests.
- Promptly, effectively, and empathetically assist with guest requests.
- Develop a thorough knowledge of hotel staff, room locations, and amenities of the hotel.
- Complete any other related task given by manager.