Job Description

Stars and Strikes is looking for a Maintenance Technician to join our team. The position will be based out of our Smyrna TN location and is responsible for providing on-site client installation, repairs, and maintenance of their equipment.

The ideal candidate is prompt and reliable, has support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

Responsibilities:

• Support the client – Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.
• Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory.

Requirements:

• High school diploma or GED required; Bachelor's degree or certification preferred
• Ability to build strong relationships with the customer and display excellent communication skills
• Ability to manage your workflow in a timely and consistent manager
• Ability to lift to 55 pounds
• Problem-solving skills and mechanical aptitude
• Computer skills including Microsoft office
• Knowledgeable about all safety requirements

About Stars and Strikes

Stars and Strikes is a Family Entertainment Center dedicated to the success of our team as well as the success of our community. Our employees enjoy a work culture that promotes fun, team work, giving back, keeping our building clean, listening and respect.

Stars and Strikes benefits include l health care, paid time off, retirement savings and professional development.

Employees can also take advantage of our team member Perks. Half off food, free fountain Drinks, six free games of bowling per day and a host of more things that we offer.