Job Description

Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Primary Responsibilities:

• Adheres to all NORESCO and customer safety standards. Promotes safety awareness on work sites.
• Installs and splices LED light fixtures on street and parking lot lights.
• Drives and operates a manlift to complete lighting repairs. Works effectively and efficiently from heights.
• Troubleshoots and installs new light fixtures as required.
• Creates and completes open work orders in a timely manner.
• Ensures high levels of customer satisfaction. Meets regularly with customer and provide status updates on service repairs.
• Performs frequent site audits to identify failed streetlights.
• Communicates and develops countermeasures for all non-functional equipment to ensure timely repairs.
• Updates and maintains part inventory.
• Manages assigned work to meet customer expectations.
• Reports issues to all stakeholders in accordance with company policy and practices.
• May provide training to customers on their specific systems operations. Delivers documentation to the customer for training as needed or as contractual obligation requires.
• Completes site inspections on interior/exterior lights and plumbing fixtures as required and maintains a running log of results.
• Complete and maintain all safety or job-related certifications as required.
• Completes all job required documentation on time, including timesheets, expense reports, posting of work orders, on-site documentation, and project status reports in accordance with company policy as required.
• Responds to scheduled or emergency situations as assigned.
• Ability to travel up to 50% to support other sites.
• Performs other duties as assigned.

Required Experience, Education

• HS Diploma or GED
• Basic knowledge of electricity and circuit theory.
• Experience with wire splicing and electrical installation.
• Must possess excellent soft skills.
• Minimum 2 years’ experience in the industry.
• Ability to obtain Federal security clearances as required.

Preferred Skills and Experience

• Degree/Certification from a recognized college or university in a technical discipline or equivalent industry experience.
• Basic knowledge of HVAC systems, including understanding program logic.
• Basic knowledge of steam distribution systems including steam trap testing.
• Working knowledge of the Niagara platform.
• Working knowledge of the Microsoft Office products with an emphasis on MS Outlook, MS Excel, MS Word, and other Windows products as required.
• Must have the ability to work well under pressure.
• Ability to communicate with both technical and non-technical personnel.
• Good understanding of troubleshooting methods and practices.
• Basic knowledge of TCP/IP networks, including wireless technologies.
• Able to read, understand and interpret Architectural, Mechanical, and Electrical drawings and specifications.

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