Job Description

Maintain our luxury place as a safe, welcoming and comfortable environment for all whom we host.

Assist in the Management of the Maintenance function in the Hotel to 1). Protect and maintain owner investment; 2). Ensure safety and comfort of guests during their stay; 3). Allow staff to effectively and safely carry out their roles of caring for our guests.

• Perform routine preventive maintenance across the hotel, ensuring top-quality conditions for our guests' comfort.
• Respond promptly to maintenance requests from various hotel departments to ensure smooth operations and guest satisfaction.
• Record meter readings and liaise with the Chief Engineer regarding options to improve energy management and conservation.
• Test and maintain fire alarms, emergency lighting, and other safety systems in accordance with local council and fire service regulations.
• Collaborate with the Chief Engineer on managing contractors, ensuring the work meets Company quality standards and manufacture specifications.
• Monitor the hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for : full power failure, evacuation fire system re-set and / or failure of mechanical systems
• Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• Work closely with Front Desk and Housekeeping teams to promptly address ‘down’ rooms and help ensure quick turnaround times for guest availability.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company Brand standards.
• Maintain gym equipment in safe working order according to manufacturer specifications.
• Recommend to the Chief Engineer regarding procedures to improve the overall efficiency of the department
• Carry out project work/prepare reports as requested by the Chief Engineer.
• Assist in the preparation of monthly Maintenance reports.
• Ensure that the Department establishes and maintains an ongoing quality improvement programme through use of TrustYou and hotel guest questionnaires.

Qualifications

• Minimum 1 year of maintenance or similar industry experience; hotel or tourism background preferred but not essential.
• Trade qualifications, with knowledge of building compliance, risk management, and sustainability.
• Hands-on, practical role requiring strong problem-solving skills and logical, resourceful thinking.
• Self-motivated, proactive team player with a positive attitude and legal right to work in New Zealand.
• Previous experience working on the maintenance of hotels, fixed plant or equipment systems.
• Knowledge of preventive, predictive and reactive maintenance strategies.
• Good written and verbal communication skills.
• Self motivated person who takes a proactive approach to work and is punctual and reliable.

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities:

• We offer competitive pay, plus benefits including daily staff meals and dry-cleaned uniform and laundry allowance, anniversary stays with F&B credit to enjoy.
• Receive unparalleled training, development and support from Accor leadership training programmes.
• Discounted Hotel stays, food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network.
• Be part of a well-established hotel with a strong reputation for providing exceptional service.
• Ongoing reward and recognition incentives and awards.
• Opportunities for further development and worldwide career progression within Accor.
• Refer a friend incentive
• Supportive and friendly working environment.
• EAP, well-being and mental health supports available, progressive policies, including 12 weeks paid parental leave, and rainbow inclusive policies and practices.
• Take part in social activities and community involvement initiatives through the year.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.