Job Description

Job Requirement:

1. Must be able to work in Guam USA without any restrictions - US Citizens, US Permanent Residents and Residents of Federated States of Micronesia.
2. This is entry level hourly Non-Exempt position, Part Time, $13.00 per hour.
3. Not available to provide US Work Visa and Relocation Packages.
4. At least two (2) years of experience in general building maintenance, construction and/or carpentry, or an equivalent combination of education and experience.
5. Hotel maintenance and supervisory experience preferred.

What’s the job?

The Maintenance Technician coordinates the installation, maintenance and repair work in the Resort. Manage a team of workers, regularly inspect sites, execute work as necessary, maintain equipment and assign workers to various projects. Supervise a shift, project, or aspect of maintenance/engineering operations which may include scheduling employees, assigning daily work and projects, training and coaching employees, inspecting work for quality and productivity, and initiating corrective and/or disciplinary action as needed.

Your-day-to-day

People

• Prepare weekly maintenance schedules and allocate work as per forecasted workloads.
• Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.
• Advice managers on daily staffing recommendations.
• Communicate management goals and ensure compliance of policies and procedures.
• Conduct pre-shift briefings as requested by managers.
• Assist in conducting performance appraisals and other HR-related actions as requested by managers.

Financial

• Follow procedures that ensure the security of inventory such as tools, supplies, equipment, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.
• Oversee all repairs and ensure that work is completed on time.

Guest Experience

• Inspect work assignments to ensure that work is completed in a timely manner and within specifications. Alert management of potentially serious issues.
• Respond in a courteous and prompt manner to all guest questions and/or requests to ensure strong guest satisfaction.
• Respond timely and appropriately to guest request and complaints.

Responsible Business

• Inspect property regularly to identify problems and necessary maintenance.
• Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, water treatment systems, and swimming pool.
• Assist in training team members on current safety issues to ensure compliance with all federal, state and local laws and safety regulations.
• Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
• Schedule and/or perform preventative maintenance and repairs as needed.
• Ensure that equipment is prepared and operational for the following day’s work.
• Support Green Engage initiatives in the property.
• Be familiar with emergency response plans and be able to execute accordingly.
• Assist with other functions of the maintenance department.
• May serve as Manager of Duty as required.
• Perform other duties as assigned.

What we need from you:

Education - Some college or advanced vocational training

Service years - At least two years of experience in general building maintenance and/or construction, or an equivalent combination of education and experience. Hotel maintenance and supervisory experience preferred.

Knowledge and skills

• Working knowledge of maintenance equipment and hand tools.
• Specialized expertise in plumbing, electrical, mechanical, and carpentry fields.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day or to read equipment safety/repair manuals.
• Must be able to work nights, weekends, holidays, and during inclement weather
• Must be able to obtain a vehicle operator permit
• Excellent interpersonal skills to build relationships internally and externally

Language

• Fluent in English (speaking, listening, reading and writing)
• Multi-lingual preferred but not required.

Preferred (if required)

• Regularly carrying or lifting items weighing up to 75 pounds
• Frequently standing up and moving about the grounds
• Frequently handling objects and equipment to maintain the grounds
• Frequently bending, stooping, kneeling

What we offer

In return we'll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family - opening a door to endless career opportunities. We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role.

Join us and you’ll become part of the global IHG family – Our colleagues share some winning characteristics: we work better together, we trust and support each other, we aim higher by looking for better ways to do things, we do the right thing, and we welcome different perspectives.

IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans