Fortis Property Management Job Description
Job Title: Maintenance Technician
Weekly Hours: 40
Department: Maintenance
Prepared by: Human Resources
Reports to: Maintenance Supervisor
Date: 3/18/2026
The Maintenance Technician is responsible for assisting the Community Manager and Maintenance Supervisor in areas of the assigned Community.
Why work for us?
Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.
And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today.
Principal Duties and Responsibilities (Essential Functions**)
You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically:
Financial
- Assist in achieving budgeted maintenance expenses
- Assist in the achievement of the annual budget plan
-Advise the Maintenance Supervisor as to stock levels of supplies and equipment
Facility Management
- Physical condition of the community, including the condition of vacation apartments
- Advise the Maintenance Supervisor of maintenance problems and solutions
- Ensure all work orders are completed in a timely fashion
- Provide same day services on work orders
- Walk the community daily noting needed repairs
- Knowledge of all utility cut offs
- Daily communication with the Maintenance Supervisor to discuss progress, follow-up, or complications regarding maintenance activities
- Produce 5 day turns on vacant units
- Assume emergency on-call duty status as scheduled
- Assist in the maintenance of the maintenance shop
Resident Relations
-Provide superior customer service
- Complete all work orders and ensure the highest quality of customer satisfaction
Administration
- Maintain a professional image and attitude
- Attend instructional training classes as scheduled by the Maintenance Supervisor
- Adherence to and proper implementation of all Fortis Properties Management policies and procedures
Knowledge of and adherence to the following:
Other duties as needed or required
Supervision Received:
The Maintenance Technician will report to the Maintenance Supervisor and/or Community Manager.
Supervision Exercised:
None
Qualifications & Skills:
Education
Experience
Special Skills
Fortis Property Management (Fortis) is an Atlanta-based property management firm focused on the management of multifamily communities throughout the Southeastern US. Fortis currently manages 55+ apartment communities comprised of over 13,000 units throughout North Carolina, South Carolina, Mississippi, Tennessee, Texas, Alabama, and Florida. Fortis is committed to building community and creating an excellent, reliable resident experience. Our company prides itself in providing our residents professional and hands-on service. The Fortis team is comprised of proactive, responsive and compassionate individuals who strive to ensure that each resident's expectations are exceeded.
