Job Description

Full-Time | Monday–Friday | On-Call Rotation

As a Maintenance Technician, you’re the go-to problem solver who keeps our community running smoothly. From completing service requests to preparing apartments for new residents, your work ensures our residents have a comfortable place to call home. If you enjoy fixing problems, working with your hands, and helping people, this role is for you.

Schedule: Monday–Friday with a rotating on-call schedule for emergency maintenance, including evenings and weekends as needed.

What You’ll Do

• Respond to resident service requests within 24 hours
• Troubleshoot, repair, and maintain HVAC systems (furnaces, split systems, boilers, chillers)
• Inspect and repair electrical systems, lighting, and fixtures
• Install and repair plumbing systems, including pipes, valves, and fixtures
• Repair and maintain appliances (refrigerators, dishwashers, washers/dryers, stoves, microwaves)
• Prepare vacant apartments for move-in readiness
• Use Yardi to track service requests, preventive maintenance, and work progress
• Conduct daily property walks to ensure safety, cleanliness, and curb appeal
• Communicate with residents and team members regarding repairs and updates
• Report major repair needs to the Maintenance Supervisor or Property Manager
• Maintain tools, inventory, and an organized workshop
• Assist sister communities when needed
• Support snow and ice removal during inclement weather
• Follow all safety and compliance standards

Performance Expectations

• Close out assigned work orders daily or document status updates
• Maintain high resident satisfaction on service requests
• Ensure preventive maintenance tasks are completed on schedule
• Complete required training and compliance programs
• Respond to all on-call emergency requests

Requirements

We’re looking for:

• Experience in apartment maintenance or hotel engineering in plumbing, electrical and HVAC.
• HVAC, EPA certification (or willingness to obtain within 90 days of employment).
• Ability to lift, push and pull up 50 pounds, climb stairs, ladders, and work in varying weather conditions.
• Personal transportation and valid Driver’s License to use during workday and throughout community (garden style).
• Enthusiasm towards delivering an unexpected level of outstanding customer service.
• Ability to use a smart phone and computer for completing work orders and time sheets.
• Ability to read, write, and communicate effectively to team members and customers.
• Knowledge of laws, EPA and OSHA regulations governing proper storage and management of hazardous
• materials, including solvents and flammables.
• Live within 1-hour response time from the property to provide on-call responses for emergency services.
• All maintenance and engineering team members are required to report to work at earlier times (between 6AM-7AM) to remove snow or treat ice during inclement weather. Snow removal is a requirement of the job.

Enjoy a variety of perks and benefits including:

• Financial - Great pay including bonuses. Get paid for referring new team members.
• Retirement - Company matched 401k.
• Paid time off - Holidays, vacation, sick, jury duty, bereavement, and parental leave.
• Wellness - Medical, vision, dental insurance, life/AD&D, short & long-term disability, wellness programs.
• Education and career planning - Career and personal development training.
• Perks - Apartment home discount, uniforms provided, team building events.