Job Description

Who We Are

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

The Road Home is an Equal Opportunity Employer

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

BENEFIT SUMMARY

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)
• One Floating Holiday Per Year
• Free Short Term & Long Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!
• Public Service Loan Forgiveness (PSLF) qualifying agency

Serve as a Property Maintenance and Repair Technician. Provide basic general maintenance and repair functions, under the supervision and guidance of experienced maintenance personnel, for our Homeless Resource Center programs. Assist in property operations including inventory control and accountability of tools and equipment.

* Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Location
Varies

Reports to
Facilities Supervisor

Position Status
Full-Time

Shift
Monday - Friday, 40 Hours

Pay Grade and Starting Rate
Grade 6, $18.90/hour

FLSA Status
Non-Exempt

Essential Duties and Responsibilities

1. Perform general maintenance, repairs, and minor construction work for Permanent Supportive Housing properties. This may include, but is not limited to:
   1. Electrical
   2. Mechanical
   3. Plumbing
   4. Carpentry
   5. Masonry
   6. Landscaping
   7. Painting
2. General custodial tasks such as trash removal and cleaning units
3. Assist the maintenance team in developing and implementing a property-specific preventive maintenance program.
4. Perform preventive maintenance on building equipment and systems, such as routine inspections, air filter cleaning/replacement, lubrication, system monitoring, component repair/replacement, and general upkeep.
5. Ensure compliance with public health, safety, and fire regulations; maintain all properties in a clean, orderly, and safe condition.
6. Abide by and implement property security measures to protect individuals and facilities.
7. Move, place, and install furniture, appliances, and other items as needed within units and common areas.
8. Perform transportation, delivery, pickup, loading/unloading, and installation of household items and appliances.
9. Safely operate agency vehicles, including trucks and passenger vans, and perform routine preventive maintenance and minor repairs to keep vehicles, tools, and equipment in good working order.
10. Collaborate professionally with residents, coworkers, and contractors, maintaining a trauma-informed and respectful approach in all interactions.
11. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused services, De-escalation, Suicide Prevention, CPR, and more.
12. Participate in emergency drills and environmental safety activities, as required.
13. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for residents, guests, and staff.
14. Maintain regular and reliable attendance as an essential function of this role.

*Other duties as assigned.

*Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply.

Promoting Best Practice

• Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve.
• Advance the agency’s commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging.
• Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission.
• Maintain healthy boundaries using trauma-informed approaches in all interactions.

*Must pass a pre-employment background check and drug screening. 

Education and Experience

• Experience working with diverse and/or vulnerable populations is preferred.
• High School Diploma or GED is preferred.
• Experience in general maintenance, building repair, construction, or a related field is preferred.

Skills and Expectations

1. Minimum two years of experience in one or more of the following areas is preferred:
   1. HVAC
   2. Carpentry and/or construction
   3. Mechanical and plumbing
   4. Electrical
   5. Automotive and light equipment repair
2. Ability to safely use hand tools, power tools, ladders, and maintenance equipment, following all safety standards.
3. Strong problem-solving skills and the ability to troubleshoot a variety of maintenance issues.
4. Ability to manage time effectively, prioritize tasks, and complete work with minimal supervision.
5. Commitment to maintaining a clean, safe, and trauma-informed environment for everyone.
6. Strong interpersonal skills and ability to work with diverse populations.
7. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy.
8. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills.
9. Ability to accept supervision, direction, and feedback with openness.
10. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication.

Physical and Equipment Requirements

• Ability to lift and move heavy items up to 50 pounds.
• Ability to sit, stand, and move for at least an hour at a time or more.
• Ability to bend, squat, kneel, twist, push, and pull to perform job functions.
• Ability to use stairs or steps.
• Ability to safely climb stairs, ladders, and step stools.
• Ability to operate equipment and machinery, as needed.
• Wear OSHA-required protective gear for safety.
• Must be at least 21 years old, have a valid, unexpired driver’s license, and the ability to drive a vehicle, as needed.