Job Description

At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life’s latest adventure.

We’ve grown a lot since our founding in 2013, having raised more than $258m+ in funding, to date -- and that’s just the beginning. We’re now hosting guests in more than 50,000 homes in 46 cities around the world (and growing!), with an aim to hit 100,000 homes in 100 cities by 2025 Our vision comes to life through our ways of working. For our 1,000+ member team located across 17 countries, we’ve created a culture of collaboration, inclusiveness, and opportunity.

We believe our people should have the power to choose their preferred way to work. Depending on the role’s requirements, team members can choose to work full time in one of our offices, work fully remote, or choose a hybrid model between the two.

We are guided by our core principles, which define how we work and succeed together.

• Putting Guests First drives every decision we make, inspiring us to create truly exceptional experiences.
• Speed keeps us agile and forward-thinking, always innovating to stay ahead.
• Keeping it Honest builds trust through transparency and open communication at every level.
• Embracing Change empowers us to adapt swiftly and thrive in the face of new challenges.
• Diving In reflects our ownership mindset, ensuring excellence, dedication, and impactful results in all we do.

We are looking to recruit an experienced Maintenance Technician to work for our New York based operations. The ideal person is a stickler for detail, proactive, skilled in general maintenance tasks, and thoughtful as to ensure that the property is continuously in pristine condition for our guests. The role is primarily responsible for completing interior installations or repairs to brand standards as well as keeping operations managers informed of potential repairs, actions being taken, and the status of any major maintenance projects.

What you will focus on:

• Installation of furniture, lights, home appliances, wall mounting of mirror, artwork as required based on furnishing standards
• Conduct repairs as needed, (carpentry, handyman tasks, light painting tasks).
• Troubleshoot & repair where possible. Where applicable, arrange a repair with a specialist appliance engineer.
• Conduct inspections and provide a snag list for the apartments.
• Liaise with contractors on maintenance tasks (appliances, plumbing, electrical work, etc) that are specialized if needed, hand over, communication, and follow up checks
• Assist guests with maintenance/technical issues (electrical, plumbing, carpentry related to their stay at the property in order to support a positive guest experience
• Assist in delivering missing items to clients, such as glassware, lighting, small appliances, etc

Requirements

What we are looking for:

• Experience (at least 5 years) as a General Maintenance / Repairs Technician or in a similar role
• Proven experience in repairing Home Appliances
• Comfortable using technology and navigating through apps on your phone
• Experience in spare parts and knowledge of suppliers to source them.
• Eye for details, and ability to inspect apartments and provide accurate reports/snag list.
• Strong knowledge of maintenance/technical procedures and practices
• Client-oriented with very good communication skills
• Comfortability travelling to multiple locations in the New York Metropolitan Area in same working day
• Flexibility in schedule and ability to attend to emergencies as needed.
• Appropriate Certifications for the equipment in use
• Great problem-solving skills

Additional Requirements:

• Availability to work SAT/SUN/MON
• Valid driver’s license
• Ability to drive a company van-sized vehicle

Benefits

Your benefits:

• Salary Range: $55,000 - $65,000
• Laptop stipend & monthly mobile plan reimbursement
• Flexible PTO
• Cigna Healthcare (Medical, Dental, Vision)
• 401k retirement plan
• Paid maternity/parental leave benefits for new parents
• Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!

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