Job Description

Maintenance Technician IIClassification: Non-ExemptDepartment: MaintenanceReports To: Regional MaintenanceRevised: 05/29/2025

About Prospera

Prospera has been empowering families since 1993 by providing safe, high-quality affordable housing with support services to those in need. As a mission-driven, values-based nonprofit, Prospera is committed to fostering family stability and a strong sense of community by addressing individual needs. At the heart of our work are our core values: integrity, accountability, excellence, commitment, dignity, fairness, and respect. These core values are our guiding principles and shape everything we do, from how we serve our residents, to how we support one another as a team. At Prospera, every team member plays a vital role in advancing our mission. We welcome passionate individuals who are ready to make a meaningful difference in the lives of others.

We value our employees by offering a competitive benefit package including:

• Hybrid work schedules available (for certain positions)
• PAID Medical
• Dental/Vision
• Life Insurance
• Eligible for 10 paid holidays + 4 restricted floating holidays
• Short & long term disability
• 401(k) Match
• EAP – Employee Assistance Program
• On-site gym (at Home Office in San Antonio)
• Performance based incentives
• Training, certification, & growth opportunities
• $500 Employee Referral Program

Maintenance Technician II is a mid-level role responsible for independently performing a broad range of maintenance tasks. This position requires the ability to work both independently and as part of a team. Key responsibilities include troubleshooting, repairing, and maintaining properties to ensure they are in optimal condition. The role covers various maintenance activities such as caulking, painting, basic electrical and plumbing work, window and flooring repairs, fencing, roofing, concrete work, janitorial duties, landscaping, and HVAC maintenance. Maintenance Technician II ensures that all buildings, structures, equipment, and appliances are functioning as designed and supports the company in maintaining compliance with State and Federal regulations across the portfolio. This position reports to the Regional Maintenance Manager with daily worksite oversite from the properties Maintenance Technician III.

Essential Job Duties/Responsibilities

• Perform intermediate maintenance tasks, including but not limited to basic electrical and plumbing repairs.
• Troubleshoot and repair HVAC systems with limited supervision.
• Conduct routine inspections and preventive maintenance.
• Maintain accurate records of maintenance activities.
• Assist in training and mentoring Maintenance Technician I staff.
• Respond promptly to maintenance requests and emergencies.
• Ensure compliance with safety regulations and building codes.
• Complete unit make-readies, ensuring vacant units are fully prepared for leasing. Responsibilities include:
• Conducting initial move-out inspections and documenting unit conditions.
• Performing key/lock changes, necessary repairs, painting, and deep cleaning.
• Assist in managing the inventory of maintenance supplies and equipment.
• Coordinate with external contractors for specialized repairs.
• Other duties as assigned by leadership to support the mission on Prospera Community Housing.
• Participate in on-call rotation for after-hours maintenance emergencies.

Certifications

• EPA Section 608 Certification for handling refrigerants.
• OSHA 10-Hour General Industry Certification for safety awareness
• EPA Section 608 Certification for HVAC.
• Certified Pool Operator (CPO) for pool maintenance (If required at location).

Knowledge/Skills/Abilities – General Performance

• Knowledge of Government Inspections and requirements, such as HUD and TDHCA.
• Able to independently use computers, cell phones and other technological devices or tools to document and complete daily assigned tasks or company policies.
• Have the strong ability to follow written and verbal instructions, ensuring tasks are completed accurately and efficiently within designated timeframes
• Exhibit excellent time management skills by efficiently prioritizing and completing maintenance tasks to ensure minimal downtime and optimal operational performance.
• Strong knowledge of building systems and maintenance tasks.
• Good problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.

Supervisory Responsibilities

There is no supervisory responsibility or direct reports for this position.

Requirements

Education & Experience Required

• High school diploma or equivalent; technical or vocational training preferred.
• Minimum of 2 years of experience in property maintenance or a related field.
• Valid driver's license and reliable transportation.

Communication Required

• Fosters a positive work environment embracing the Mission and Core Values of Prospera ( Integrity, Accountability, Excellence, Commitment, Dignity, Fairness and Respect).
• Bilingual (English/Spanish) preferred, but not essential.

Physical and Mental Requirements

• Must be able to use proper lifting techniques and be able lift and carry objects weighing up to 50 pounds.
• Ability to stoop, kneel, bend at the waist, and reach daily.
• Must be comfortable using ladders and working at heights to perform tasks.
• Be able to work with prolonged periods of standing and walking, either indoors or outdoors.
• Use of hand tools and power tools, necessitating good hand-eye coordination and manual dexterity.
• Able to perform tasks that involve repetitive motions.
• Wear appropriate PPE, including gloves, safety glasses, and steel-toed boots, as required by the task.
• Must participate in regular safety training sessions to stay updated on the best practices and safety protocols.
• The mental work demands include regular attendance, working well with others, verbal contact with others, noise and occasional travel within Prospera’s regions and other locations as required.

EEO STATEMENT:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.