Job Description

Who We Are

ARTISAN is a growing multifamily investment and property management company focused on creating communities where people are proud to live and work. We own and operate apartment communities across the Midwest and are known for our strong operational standards, collaborative culture, and people-first mindset.

Summary of Position

The Maintenance Technician is responsible for providing general maintenance, repairs, and renovation support across ARTISAN communities in the Cedar Rapids and Iowa City areas. This position travels between assigned properties to complete work orders, perform preventative maintenance, assist with apartment turnovers, and support property improvement projects to ensure communities are maintained to ARTISAN's standards.

An exceptional Maintenance Technician is a skilled, dependable, and adaptable team member who can independently manage assigned tasks, prioritize maintenance needs, and collaborate with on-site teams. This position plays a key role in maintaining property conditions, minimizing unit downtime, and supporting renovation projects across the assigned portfolio.

Principal Accountabilities

• Perform all work in accordance with ARTISAN policies and procedures, as well as all relevant federal, state, and local laws (including Fair Housing, ADA, and FCRA).
• Maintain community buildings, equipment, and grounds to support operational and resident satisfaction goals.
• Follows practices for the safe operation, maintenance, and repair of all facility equipment, including compliance with health, safety programs, policies, procedures, reports.
• Responds to work orders in a timely manner, including after hours on-call maintenance requests and participates in the on-call rotation.
• Inspect common areas and residential units to identify and address maintenance issues proactively.
• Troubleshoot, diagnose and repair HVAC systems, appliances, plumbing, and electrical systems.
• Complete building repairs such as drywall, flooring, doors, hardware, windows, screens and more.
• Maintain pools/spas, chemicals, logs, and associated safety equipment (where applicable).
• Perform apartment renovation and improvement work, including demolition, drywall repair, painting, flooring installation, fixture replacements, cabinetry, and other general upgrades as assigned.
• Coordinate with property teams and maintenance leadership to complete renovation projects efficiently, maintain quality standards, and ensure units are completed on schedule and ready for occupancy.
• Keep tools and storage areas organized and secure.
• Participate in required ARTISAN training and development programs.
• Other duties as assigned.

Physical Demands of the Position

This role requires frequent standing, bending, climbing, pushing/pulling, and lifting. Candidates should be comfortable working with hand tools, ladders, and in physically active environments. A strong understanding of OSHA safety protocols is required.

Requirements

• High school diploma or equivalent.
• Proven experience as maintenance technician in residential, commercial, or facility settings
• Proficiency in basic electrical, plumbing, HVAC, carpentry, and appliance repair
• Ability to troubleshoot and resolve maintenance issues independently
• Strong communication and time management skills
• Preferred certifications: CAMT, EPA, CPO, boiler license, or related licenses/certifications
• Basic computer proficiency preferred
• Valid driver's license and reliable transportation required.