Job Description

• Goodwin & Company is looking for a porter who is primarily responsible for the day-to-day service requests, oversight and physical upkeep of the company’s portfolio of managed properties.

  JOB DUTIES AND RESPONSIBILITIES

  Duties include but are not limited to:

  • Assist with daily porter tasks, such as service requests and jobs at communities
  • Respond to maintenance related issues in a timely manner
  • Perform various maintenance functions including repairs to the following: electrical, plumbing, flooring, carpentry, grounds maintenance as dictated by state guidelines.
  • Perform general carpentry duties such as wallboard repair, window/glass repair, door/lock repair, painting, and exterior building repairs.
  • Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the tenant’s satisfaction.
  • Ensure maintenance requests are handled as quickly, efficiently and effectively as possible and always completed within 24 hours. Inform Property Manager and resident if work delayed due to needed parts.
  • Promptly communicate with the property manager concerning all maintenance issues at the property.

Qualifications

• • High school diploma or equivalent is required.
  • At least five years of experience in the property management industry or directly related field.
  • General knowledge of all aspects of maintenance repair and service including plumbing, electrical, appliance repair, HVAC, general maintenance.
  • Previous renovation/rehab or minor construction experience.
  • Ability to read, write and understand English.
  • Ability to use general office equipment, such as telephone, computer, printer, copier, and etc.
  • Excellent customer service and interpersonal skills with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multi-task.
  • Ability to perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Must maintain professional appearance.
  • Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
  • Must comply with all safety requirements
  • Required to maintain a regular schedule which may require working overtime, weekends and non-traditional holidays.
  • May be required to be on-call and aid during staffing deficiencies on-site.
  • Own tools preferred.