Job Description

In keeping with HDG Hotels Legacy Division's Vision, Mission and Values, this position is primarily responsible for maintaining common areas, meeting spaces, restaurant, bar, sauna, fitness center, pool area and hotel guestroom preventative maintenance and assisting in the repairs and maintenance of hotel equipment including mechanical/electrical equipment such as pumps and motors by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Respond to all guests’ requests in a timely and efficient manner. Update status in Quore.
• Respond or perform duties of a groundskeeper.
• Complete work orders in Quore in a timely manner.
• Maintain all mechanical areas in an orderly and clean condition.
• Inspect public areas daily for any issues, especially condition and safety.
• After hours on-call availability if an issue arises, available weekends.
• Providing maintenance repairs to guestrooms, public areas and administrative offices.
• Repairs may include plumbing, kitchen, mechanical, laundry, electrical, heating, cooling, ventilation, furnishings and fixtures, painting, wall cover repairs, light carpentry, door and window repairs, swimming pool maintenance, landscape and lawn maintenance.
• Maintain the Rooms Preventative Maintenance Program and consistently keep updated records in Quore.
• Housekeeping and deep cleaning duties as required by property.

ATTENDANCE:

Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of: Internet Software, Spreadsheet Software (Excel), Word Processing Software (Word), Electronic Mail Software (Outlook), Presentation software (PowerPoint), Quore software, 3CX, and Beekeeper system.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms. The employee is frequently required to stoop, kneel, crouch, or crawl, talk or hear. The employee is occasionally required to sit, climb or balance, taste or smell. The ability to operate power tools and troubleshoot for solutions.

The employee must frequently lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat.

The noise level in the work environment is usually moderate but may vary.