Job Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

We are looking for an enthusiastic and reliable full-time Maintenance Team Member to join our team at Novotel & Ibis London Excel

At Novotel & Ibis London Excel, we welcome you as you are and support you to grow, learn, and develop every day. By joining us, you will become part of Accor, where you can explore opportunities, build your skills, and be part of a team that is passionate about hospitality.

Shift details:

• Shifts typically run between the hours of 9:00am and 10:00pm
• Days and times may vary depending on business needs
• Weekend availability is essential
• Full flexibility across the week is required
• This is a full-time position

What you will be doing:

• Carry out preventative maintenance and regular safety checks across the hotel.
• Respond to maintenance requests from guests and colleagues in a timely and professional manner.
• Undertake general maintenance tasks, including basic plumbing, electrical work, painting, decorating, carpentry, and repairs.
• Conduct routine inspections of hotel areas, equipment, appliances, and systems.
• Support with troubleshooting and basic repairs where required.
• Follow hotel security, fire safety, and Health and Safety procedures at all times.
• Assist guests regarding property facilities in an informative and helpful way.
• Please note: duties are not limited to the above list.

Qualifications

Your experience and skills include:

• Relevant building maintenance experience is an asset
• Strong interpersonal and problem-solving abilities
• A practical, hands-on approach with a positive attitude
• Good communication skills and the ability to work well as part of a team
• A willingness to learn, develop, and take on new challenges

Hotel maintenance experience would be beneficial, but it is not essential. If you feel you are the right candidate, are keen and willing to learn, but do not yet have all the skills or experience listed above, we would still love to hear from you.

Additional Information

What's in it for you:​​​​​​​

• A Discount Card to be used in Accor Hotels Worldwide
• Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
• Training & Development
• Additional holidays with service
• Employee Advisory Service
• .. And much more !

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Information on the processing of personal data

When you submit an application to Accor, trading as Essendi UK LTD, the company processes some of your personal data to consider and manage your application.

We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.

In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).

Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.