The Hillsboro Maintenance Section at TxDOT’s Waco District is seeking a dedicated Maintenance Support Tech II, III, or IV to join our team in Hillsboro, TX. This administrative role provides essential support to the Maintenance Section Supervisor and plays a key part in ensuring smooth, day‑to‑day operations.

Key responsibilities include assisting with damage claims; answering and directing phone calls; supporting employee onboarding; handling procurement; performing data entry; managing inventory; completing timekeeping tasks; and carrying out other vital administrative functions.
The ideal candidate is an effective communicator who responds promptly and professionally when interacting with the public, coworkers, and local governmental partners. With excellent benefits and a strong, supportive team environment, TxDOT is a great place to build a long‑term, rewarding career.

If you're ready for a meaningful opportunity with room to grow, apply today!

Salary Range:
Maintenance Support Tech II (A15): $38,976 - $58,045/annually
Maintenance Support Tech III (A17): $42,976 - $64,469/annually
Maintenance Support Tech IV (A19) $48,244 - $76,028/annually

Important: The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, and based on business needs.

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans

• Alternative and/or Flexible Work Schedules

• Paid Leave and Holidays

• Health Premiums paid at 100% for Full-Time Employees

• On-the-Job Training

• Tuition Assistance Program

• Holistic Wellness Program with Leave Incentives

• Career Development and Advancement Opportunities

• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.

Essential Duties:
Maintenance Support Tech II

• Assists with data entry for construction record-keeping
• Coordinates and tracks the progress of projects and/or specialized programs and informs supervisor or other Department
  officials of status.
• Maintains materials inventory
• Monitors equipment mileage and service records.
• Researches and compiles information for reports or inquiries and assists in organizing, coordinating and preparing
  written or statistical reports.
• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front
  desk assistant
• Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on
  adjustments needed.
• Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance,
  budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities
• Processes receipts and invoices for payment
• Performs other job responsibilities as assigned

Maintenance Support Tech III (in addition to the above):

• Inputs and maintains daily production reports and compiles monthly reports for manager.
• Logs, files, and cross-references correspondence; and verifies documents/records
• Coordinates with district personnel with annual inventory of supplies, stockpiles and minor equipment

Maintenance Support Tech IV (in addition to the above:

• Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and
  sensitive communications
• Provides information and assistance pertaining to procedures, laws, rules and/or regulations; refers customers to
  appropriate source for problems or questions; processes special applications and reports
• Trains other clerical or technical staff

Minimum Qualifications:

Education:

High School Grad or Equivalent in general education.

Experience:

Maintenance Support Tech II:

1 year of experience in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications

Maintenance Support Tech III:

3 years of experience in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications

Maintenance Support Tech IV:

4 years of experience in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications

Licenses and Certifications:

Valid driver’s license. This position requires driving a state vehicle.

Competencies:

MST II:

Considerable knowledge of

• Office management practices and procedures
• Applicable computer systems and applications
• Inventory/stock control procedures
• Purchasing methods and procedures

Proficient skill in

• Maintaining effective working relationships with others
• Dealing courteously and effectively with the public
• Administrative support practices and procedures to include writing, editing and report writing techniques, recording
  meeting notes, record keeping and records management
• Preparing and maintaining confidential and sensitive records, files, and reports
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others

Ability to

• Follow verbal and written instructions

MST III (in addition to the above):

Considerable knowledge of

• Roadway maintenance concepts, methods and procedures

Expert skill in

• Coordinating labor, materials, and equipment
• Prioritizing and organizing work assignments

Other Attributes

• Maintains composure when handling problems, stressful situations, continuous change, or unexpected developments

MST IV (in addition to the above):

Expert skill in

• Composing correspondence and technical documents
• Preparing technical/statistical reports

Other Attributes

• Shows initiative and action beyond what is required to improve products or services; is self-starting and completes
  assignments independently without constant supervision

Physical Requirements and Working Conditions:

MST II-IV:

• Sedentary work: Lift up to 10 lbs at a time and occastionally carry files/small tools
• Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
• Standing-prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

Click on the appropriate occupational category to view the MOS codes.

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Additional Applicant Information for applicants