At Smart Energy, we’re helping Aussie homeowners transition to smarter, cleaner, and more sustainable energy solutions through solar, batteries, EV charging, and home electrification.
As we continue scaling nationally, we’re looking for a proactive and solutions-focused Maintenance Support Agent to join our growing Operations team.
If you thrive in fast-paced environments, enjoy solving problems, and love helping people — this could be the perfect role for you.
You’ll sit at the centre of our maintenance and service operations - working closely with customers, installers, finance companies, and internal teams to keep jobs moving and issues resolved quickly.
From coordinating maintenance bookings and investigating complaints to supporting installer relationships and evaluating system performance, no two days look the same.
This role suits someone highly organised, calm under pressure, and confident managing multiple moving parts at once.
Please note This role is onsite Monday–Friday at our vibrant Byron Bay HQ located in the industrial estate.
Please only apply if you reside in the Northern Rivers.
⚡ Fast-growing national clean energy company
⚡ Career progression and long-term development opportunities
⚡ High-energy, supportive team culture
⚡ Friday drinks and regular team events
⚡ Work alongside passionate people making real impact
⚡ Be part of Australia’s clean energy future
At Smart Energy, we back our people, celebrate growth, and create genuine opportunities to build long-term careers.
If you’re looking for a role where you can make an impact, solve problems, and grow with a business scaling rapidly across Australia - we’d love to hear from you.
Make the Smart move and APPLY TODAY
Smart Energy was founded to help Australia realise its full solar potential through harnessing our lucky country’s abundance of sun. As a vertically integrated solar technology company, our mission is to save the planet, one roof at a time. We’re reducing the energy costs of Australian households and businesses while improving the nation's green credentials.
In 2016 long-time friends Elliot Hayes and Beau Savage co-founded the company after having worked in Solar since finishing school. In this short time, Smart Energy has grown to more than 200 staff with offices in Byron Bay, Newcastle, Sydney, Hobart, Adelaide, Wollongong, Melbourne, and Brisbane.
We are now one of Australia’s market leaders in solar and currently average more than 100 installations a week.
How we work
Quality and customer satisfaction is at the core of what we do. That’s why we only use Clean Energy Council accredited Installers and Tier 1 products. We are committed to providing an environmentally friendly, affordable and enduring alternative to the polluting and increasingly expensive electricity generators & retailers.
