Job Description

Key Responsibility:

Team Supervision & Task Allocation

• Lead and supervise a team of technicians across trades (electrical, HVAC, plumbing, carpentry, AV, etc.).
• Assign and monitor daily maintenance tasks, ensuring timely completion and adherence to quality standards.
• Conduct on-site inspections and guide teams on best practices and safety compliance.

Maintenance Planning & Execution

• Oversee preventive and corrective maintenance schedules for all retail and corporate assets.
• Ensure timely execution of repairs, installations, and servicing for HVAC, electrical, plumbing, and AV systems.
• Monitor material usage, escalate spare part requirements, and minimize service downtime.

Vendor & Contractor Management

• Coordinate with approved vendors and contractors for outsourced repair and installation work.
• Review service quality, validate job completion, and follow up on warranty or defect-related issues.

System & Documentation Oversight

• Utilize CMMS or internal maintenance systems to track job requests, team performance, and inventory movement.
• Maintain accurate records of maintenance logs, equipment history, and safety inspection reports.

Reporting & Compliance

• Compile and submit daily, weekly, and monthly reports on maintenance KPIs, service turnaround, and incident logs.
• Ensure compliance with health, safety, and operational standards as per company policies and local regulations.

Cross-functional Coordination

• Liaise with Brand Operations, Projects, Admin, and Procurement teams to plan store openings, fit-outs, and technical upgrades.
• Participate in project handovers, inspections, and testing of newly installed systems.

Desired Experience:

• Diploma or Bachelor's degree in Mechanical, Electrical, or Civil Engineering.
• 4–6 years of experience in maintenance operations, with at least 2 years in a supervisory or lead technician role.
• Strong technical knowledge across multiple trades (MEP, AV, carpentry).
• Proficient in Microsoft Office and Computerized Maintenance Management Systems (CMMS).
• Proven leadership, problem-solving, and organizational skills.
• Familiarity with safety regulations and emergency response protocol