Job Description

Job Title: Maintenance Supervisor

Classification: Full-time regular, non-exempt

Pay Rate: $35 - $38/ hour

Reports to: Director of Facilities & Maintenance

Brooklyn Bridge Park (BBP) is looking to hire a full-time Maintenance Supervisor. Reporting to the Director of Facilities & Maintenance, the Maintenance Supervisor will work collaboratively with other team members and contribute to the general maintenance and repairs of Brooklyn Bridge Park’s many complex systems, in concert with established organizational mission, values, and standards.

The regular schedule for this role is Monday through Friday, 7:00 a.m. - 3:30 p.m. Nights and weekend work are not required except in the instance of extreme weather conditions or special events; must be available/flexible to work nights/weekends to assist with snow removal.

Primary Responsibilities:

Facilities & Maintenance

• Perform and plan preventive maintenance on park facilities, infrastructure, equipment, furniture, fixtures, and appliances and park systems, including HVAC, electrical, plumbing, irrigation, and related mechanical systems.
• Inspect, test, troubleshoot, and repair facility and park systems, diagnosing mechanical, electrical, plumbing, irrigation and building systems issues, responding to maintenance concerns, and supporting emergency repairs to ensure safe and reliable operations, recommending long-term corrective actions as needed.
• Evaluate equipment failures and identify solutions to improve system reliability and preventative maintenance practices.
• Collaborate with maintenance team and other relevant departments to maintain a proper inventory of maintenance related supplies, materials, and equipment.
• Serve as the technical leader, providing hands-on training, mentorship, and professional development for other technicians within the department.
• Participate in seasonal maintenance activities including snow removal and water start-up/winterization.
• Coordinate with outside contracted specialists to perform tasks, adjustments, and repairs.
• Provide positive customer service to park visitors, including answering questions and conveying park information.
• Perform other duties as required in the scope of the job and as designated by Management.

Work Order Management & Vendor Support

• Follow through on daily work orders, assigning projects to technicians as required, and communicating progress via regular reporting to the Maintenance Director or in online work order system.
• Utilize Cartegraph, the Park’s online platform for service requests, tasks, and pre-planned preventative maintenance to keep track of all work submitted, updating the task until completion.
• Maintain accurate documentation of repairs, troubleshooting efforts, and technical observations to support institutional knowledge and continuous improvement of maintenance manuals and procedures.
• Work with Maintenance Director and department leaders to evaluate when work can be completed in-house and recommend when specialized contractors or licensed trades should be engaged.
• Support on site work of external contractors and specialized service providers to ensure quality, timely and safe completion of repairs and maintenance projects.

Qualifications

• Three to five years of experience working in facilities / maintenance field and / or parks maintenance. Experience in facilities maintenance, technical operations, and preventative maintenance. Previous experience as a supervisor/senior team member is preferred.
• General knowledge of HVAC, electrical, plumbing and general maintenance.
• Ability to efficiently troubleshoot and diagnose a variety of repair projects.
• Experience using CMMS (Computerized Maintenance Management System).
• Ability to work both indoors and outdoors year-round and adapt to different work environments.
• Excellent time management skills, ensuring deadlines are met and the team is working productively.
• Hardworking, self-motivated, and dedicated to the details. Must be punctual, dependable, and trustworthy.
• Strong communication and basic computer/smartphone skills.
• Comfortable working independently or with a team, and ability to balance multiple projects and tasks.

About You:

• You strive to be inclusive and collaborative. At BBP, we recognize that doing our best work means working together. We have each other’s back – and are helpful, humble and open.
• You are committed. At BBP, we approach our work with integrity, positivity, and pride. We are committed to the public, the park and each other.
• You are a problem-solver. At BBP, we prioritize learning, evolving and building creative solutions to ensure the Park remains a leader in sustainable green space for generations to come.
• You value people and the environment. At BBP, respect is important to us. We strive to trust each other, act with good intention and communicate with openness.

Working at BBP:  

We believe that BBP is a park for all people. We take pride in our ability to provide the community with a beautiful, functional, clean, and safe green space. Internally, we strive to provide a work environment where employees feel supported, respected, and a sense of belonging. Our staff are experts in everything from horticulture to community engagement to park operations and events. The work environment is welcoming, with hardworking and diverse staff who are dedicated to building, beautifying, and maintaining the park. We offer benefits like affordable healthcare, retirement plans, tuition reimbursement, and prioritize the importance of work-life balance. 

Benefits (Other company benefits provided in addition to the following): 

• 403B (retirement plan) 
• Company-funded retirement plan
• Paid vacation time (up to 25 days) 
• Sick & Safe Leave days (12) 
• Paid holidays (11)
• Float Days (7)
• FMLA and other paid leaves (based on eligibility) 
• Tuition and professional development support
• Medical, dental, vision, Healthcare FSA, Dependent FSA, Commuter Benefits, Life, and Long-term Disability Insurance 
• BBP vendor discounts at restaurants, food markets, and other eateries 
• Other corporate discounts on movie tickets, theme parks, and more!

ABOUT BROOKLYN BRIDGE PARK  

Brooklyn Bridge Park, one of the most transformative public projects in New York City in a generation, has revitalized a formerly industrial waterfront into a dynamic 85-acre civic space. Created to be environmentally and financially sustainable, Brooklyn Bridge Park is a model for resilient urban design that reconnects New Yorkers and visitors to the waterfront. Brooklyn Bridge Park (BBP) operates as a non-profit public benefit corporation of the City of New York and is responsible for the stewardship of the park—maintaining its landscapes, maritime infrastructure, and public amenities. BBP develops and delivers dynamic public programming that weaves together arts and culture, recreation, and environmental education to engage, inspire, and serve a diverse community.

Brooklyn Bridge Park is an Equal Opportunity Employer. Brooklyn Bridge Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.