Job Title: Maintenance Supervisor
Reports to: Property Manager
For more than 50 years, DTN has been one of Michigan's leading property management, construction, development, and ownership companies of multifamily properties. DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment.
Responsibilities include leading the maintenance team to exceed customer expectations while preserving community assets through preventive maintenance, budget management, contract negotiation, and team training. The role also oversees building systems, resident work orders, curb appeal, and home preparation for new move-ins.
Primary responsibilities include:Demonstrate leadership, plan and direct the activities of the maintenance teamHire, train and evaluate, and appropriately discipline all direct reportsProvide regular recommendations for property needs, including but not limited to, capital replacements, deferred maintenance, system’s needs, and improvement to customer service related to the service departmentSchedule all repairs, move-in turnover, and capital projects to be completed pursuant to annual operating budget and/or needPlan and execute daily, weekly, and monthly strategy for customer service, work order completion, capital replacements, preventative maintenance, and site inspections, while maintaining accurate records.Perform resident work orders dailyMaintain property grounds through daily inspection, cleaning, maintenance, snow removal (in season) and preventative carePerform daily pool/spa inspections (in season) to ensure proper water chemistry and cleanliness to ascertain needed repairs or improvementsMaintain an organized, clean and safe work areaComply with established site safety and hazardous communication standardsService and maintain building systems and building components including electrical, plumbing, carpentry, drywall installation/repair, and appliancesPerform regular site inspections to ensure quality of service, asset upkeep and DTN standards for property maintenance are being adhered toAbide by all local, state and federal Fair Housing guidelinesMaintain confidentiality of co-workers, management, owners, past and current residents, vendors, and outside contactsPerform and respond to after-hours on-call emergencies and work orders as part of a rotation scheduleCore Candidate Qualities:High school diploma or equivalent work experience4+ years’ experience as a maintenance repair technician, building contractor and/or trade school certificate of completionExpert in repairing apartment building systems and maintenance including plumbing, electrical, carpentry and HVACHVAC knowledge and Universal EPA certification requiredPrevious supervisory experience preferredPositive attitude with effective verbal and written communication skills to interact professionally with residents, coworkers, supervisors, and vendorsReliable transportation to get to work and conduct job responsibilitiesThe ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds consistentlyAbility to work a flexible work schedule any day of the weekBasic tools required for maintenanceAbility to read and interpret directions, manuals, instructions and company documentsAbility to write for routine reporting and correspondenceUtilize electronic devices including tablets and computersProficient with industry software platforms including Microsoft 365 toolsBenefits:Health, Vision, and Dental CoverageCompetitive 401K packagePaid Time Off/Paid Holidays8 Hours Paid Annual Volunteer TimeEducation ReimbursementMileage ReimbursementRental Discount at Select DTN PropertiesOngoing Training, Mentorship and Job ShadowingGrowth OpportunityIf you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications!
For more information, please visit www.dtnmgt.com
DTN Management Company is a recognized leader in apartment operations with a portfolio of over 106 communities across Michigan’s best markets. For more than 50 years, DTN’s focus has been providing high-quality apartment homes and excellent service and value to its residents, commercial tenants and investors.
DTN is engaged in the ownership, development, acquisition, and management of multi-family housing and commercial real estate. DTN‘s workforce totals over 300 employees, and the company is headquartered in Lansing, MI. At its corporate headquarters, DTN employs over 50 committed administrative professionals to accomplish its objectives and those of our customers and investors.
