Job Description

Job Title: Maintenance Supervisor
Reports to: Property Manager

For more than 50 years, DTN has been one of Michigan's leading property management, construction, development, and ownership companies of multifamily properties. DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment.

Responsibilities include leading the maintenance team to exceed customer expectations while preserving community assets through preventive maintenance, budget management, contract negotiation, and team training. The role also oversees building systems, resident work orders, curb appeal, and home preparation for new move-ins.

Primary responsibilities include:

Demonstrate leadership, plan and direct the activities of the maintenance team
Hire, train and evaluate, and appropriately discipline all direct reports
Provide regular recommendations for property needs, including but not limited to, capital replacements, deferred maintenance, system’s needs, and improvement to customer service related to the service department
Schedule all repairs, move-in turnover, and capital projects to be completed pursuant to annual operating budget and/or need
Plan and execute daily, weekly, and monthly strategy for customer service, work order completion, capital replacements, preventative maintenance, and site inspections, while maintaining accurate records.
Perform resident work orders daily
Maintain property grounds through daily inspection, cleaning, maintenance, snow removal (in season) and preventative care
Perform daily pool/spa inspections (in season) to ensure proper water chemistry and cleanliness to ascertain needed repairs or improvements
Maintain an organized, clean and safe work area
Comply with established site safety and hazardous communication standards
Service and maintain building systems and building components including electrical, plumbing, carpentry, drywall installation/repair, and appliances
Perform regular site inspections to ensure quality of service, asset upkeep and DTN standards for property maintenance are being adhered to
Abide by all local, state and federal Fair Housing guidelines
Maintain confidentiality of co-workers, management, owners, past and current residents, vendors, and outside contacts
Perform and respond to after-hours on-call emergencies and work orders as part of a rotation schedule

Core Candidate Qualities:

High school diploma or equivalent work experience
4+ years’ experience as a maintenance repair technician, building contractor and/or trade school certificate of completion
Expert in repairing apartment building systems and maintenance including plumbing, electrical, carpentry and HVAC
HVAC knowledge and Universal EPA certification required
Previous supervisory experience preferred
Positive attitude with effective verbal and written communication skills to interact professionally with residents, coworkers, supervisors, and vendors
Reliable transportation to get to work and conduct job responsibilities
The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds consistently
Ability to work a flexible work schedule any day of the week
Basic tools required for maintenance
Ability to read and interpret directions, manuals, instructions and company documents
Ability to write for routine reporting and correspondence
Utilize electronic devices including tablets and computers
Proficient with industry software platforms including Microsoft 365 tools

Benefits:

Health, Vision, and Dental Coverage
Competitive 401K package
Paid Time Off/Paid Holidays
8 Hours Paid Annual Volunteer Time
Education Reimbursement
Mileage Reimbursement
Rental Discount at Select DTN Properties
Ongoing Training, Mentorship and Job Shadowing
Growth Opportunity

If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications!

For more information, please visit www.dtnmgt.com

About DTN Management

DTN Management Company is a recognized leader in apartment operations with a portfolio of over 106 communities across Michigan’s best markets. For more than 50 years, DTN’s focus has been providing high-quality apartment homes and excellent service and value to its residents, commercial tenants and investors.

DTN is engaged in the ownership, development, acquisition, and management of multi-family housing and commercial real estate. DTN‘s workforce totals over 300 employees, and the company is headquartered in Lansing, MI. At its corporate headquarters, DTN employs over 50 committed administrative professionals to accomplish its objectives and those of our customers and investors.

Industry

Real Estate & Property

Company Size

201-500 employees

Headquarters

Lansing, MI

Year Founded

Unknown

Website

dtnmgt.com

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