Job Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:

The Maintenance Supervisor is the driving force behind a high-performing maintenance team, leading daily operations with energy, precision, and purpose. This role oversees and coordinates maintenance activities, delegates responsibilities, and ensures workflows run smoothly to support business demands. By combining hands-on leadership with strategic oversight, the Maintenance Supervisor helps create a safe, efficient, and reliable work environment where both people and equipment perform at their best.

What Your Impact Will Be:

• Lead, motivate, and direct Maintenance team members to achieve operational excellence and meet daily business objectives.
• Coordinate, assign, and monitor maintenance tasks while auditing completed work to ensure accuracy, quality, and compliance with Mattel policies and procedures.
• Champion a culture of safety by ensuring all company safety and security standards are consistently followed throughout the facility and works closely with the EH&S team.
• Provide guidance on the proper care, handling, and preservation of maintenance tools, supplies, and equipment to maximize performance and longevity.
• Facilitate engaging training and coaching sessions that empower employees to improve productivity, accuracy, equipment operation, and workplace safety.
• Serve as a key communication link between the Maintenance department and leadership by providing regular updates on work order progress, departmental performance, and operational priorities.
• Proactively identify and communicate maintenance issues, operational risks, or team concerns to management while helping drive effective solutions.
• Inspire continuous improvement by encouraging teamwork, accountability, and innovative problem-solving within the department.

Supervisory Responsibilities

• This position supervises employees and has the authority to administer disciplinary action. Responsibilities include training staff, planning and assigning work, and overseeing daily operations. In matters involving employee complaints, disputes, performance concerns, or behavioral issues, the People and Culture Business Partner must be consulted prior to taking any corrective action.

Qualifications

What We’re Looking For:

• High school diploma required, along with 4+ years of supervisory experience in maintenance, construction-related projects, or project management.
• Hands-on experience across multiple skilled trades, including electrical, carpentry, welding, HVAC, forklift maintenance, and mechanical repair.
• Experience with preventative maintenance software and Computerized Maintenance Management Systems (CMMS).
• Strong understanding of project planning, large-scale maintenance operations, budgeting, and financial management.
• Proven ability to train and develop maintenance staff in technical areas while building team capability and bench strength.
• Demonstrated leadership, coaching, and team-building skills with the ability to motivate and guide employees in a fast-paced environment.
• Ability to respond on-call to system breakdowns, facility incidents, or emergencies as needed.
• Exceptional interpersonal, verbal, and written communication skills.
• Strong problem-solving abilities with the capacity to work independently while effectively delegating responsibilities when appropriate.
• Highly organized with strong attention to detail and follow-through skills.
• Adaptable and resilient when managing shifting priorities and fluctuating workloads.
• Ability to identify opportunities for continuous improvement and implement changes that enhance processes, operational efficiency, and customer service.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must possess a current California Driver’s License.
• Must maintain a current forklift certification.
• Welding certification is required.

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Additional Information

What It’s Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights