Job Description

• Manages staff during scheduled shift as well as completing daily maintenance tasks. Uses current technology (radio/phone) to monitor and communicate with staff. Provides help and support to the Maintenance Management Dept. Serves as the main point of contact for maintenance staff. Advocates good will for the City of Virginia Beach by providing excellent customer service to City of Virginia Beach residents and guests. Shows a commitment to quality service by using knowledge of maintenance ordinances, maintenance procedures, and policies. Creates a positive image of the City of Virginia Beach by maintaining a professional, empathetic, and composed demeanor when interacting with guests and residents.
• Three years’ experience in custodial/maintenance work. One year of supervision in a custodial/maintenance environment. An equivalent combination of experience and training in the required Knowledge, Skills, and Competencies may be substituted for any of the above requirements.
• A valid driver’s license is required.
• Special Requirements/Event Assistance
•  All Maintenance Staff are expected to be available to assist with special events and emergencies that may be in excess of normal working hours. All maintenance staff are expected to be available to work   weekends and holidays.

Qualifications

• Must be able to troubleshoot minor plumbing, electrical, and other maintenance issues.
• Must be knowledgeable of basic maintenance procedures as related to above.
• Must know how to safely use hand and power tools in performance of above tasks as well as other maintenance tasks.
• Know how to read blueprints, instruction manuals, and understands Material Safety Data Sheets (MSDS)
• Operates within OSHA guidelines
• Meeting planning and management
• Excellent verbal and written communication skills
• Problem solving skills.
• Able to delegate effectively.
• Able to work well under pressure.
• Able to establish working relationships and lead a team.
• Effective delegation
• Excellent time management skills
• Strong attention to detail
• Able to recognize safety hazards to staff and the public
• Have a working knowledge of Microsoft Word and Excel and Google mail and calendar.
• Excellent internal and external customer service skills
• Must be able to work in in all weather conditions.